Carah Maddox
Great Bend,KS
Summary
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Overview
2
2
years of professional experience
Work History
Food Runner
The Page an American Bristo
03.2025 - Current
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Cashier
Braum's Ice Cream & Dairy Store
05.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Carhop
Sonic
02.2023 - 05.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
Education
High School Diploma -
Penn Foster Career School
Scranton, PANo Degree -
Great Bend High School
Great Bend, KSSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Problem-solving
- Flexible schedule
- Bussing tables
- Cash handling
- Restaurant etiquette
- Cleaning and sanitizing
- Safe food handling
- Cleanliness
- Anticipating customer needs
- Relationship building
- Server support
- Meal delivery
- Supply restocking
- Safety awareness
- Heavy lifting
- Order management
- Food safety
- Fine dining
- Table bussing
- Food preparation
- Order verification
- Kitchen communication
- Kitchen support
- Valid Driver's license
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Interests
- Watching Movies and TV Shows
- Volunteering
- I like working with my hands and fixing things
- Getting involved in local advocacy groups to promote positive change in the community
- Backpacking and Hiking
- Youth Development Programs
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Knitting and Crocheting
- Documenting and sharing travel experiences
- Community Cleanup
- Enjoying the art of baking and pastry-making, experimenting with recipes
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
Timeline
Food Runner
The Page an American Bristo
03.2025 - Current
Cashier
Braum's Ice Cream & Dairy Store
05.2024 - 06.2024
Carhop
Sonic
02.2023 - 05.2023
High School Diploma -
Penn Foster Career School
No Degree -
Great Bend High School
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