Caralee A. Lamb

• Responsible for the scheduling of consultations and wound care appointments, verifying pre-auth and insurance coverage, and communicating with patient’s physicians and providers to ensure a seamless approach in the patient’s overall health
• Regular check-ins to ensure quality of care and positive outcomes and patient satisfaction
• Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
• Managed care from admission to discharge.
• Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
• Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.

• Management of 50 patient case load
• Specializing in wound care/wound vacs, ostomy care, IV administration and teaching, Picc/midline care
• Proficient in coordination with patient’s MDs and insurance companies, as well as interdisciplinary coordination for improvement to meet patient overall health and meeting patient’s personal goals
• Supervision of several PRN LPNs and HHAs
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
• Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
• Developed strong relationships with patients and their families, providing support and education on health management.
• Analyzed case management data to identify trends and develop strategies for continuous improvement in patient care.

• Management of 5 Home Health Skilled Nurses, 10 Physical Therapists, 8 Occupational Therapists, 2 Home Health Aides
• Case Management of approx
• 100 patient census
• Coordination of new patient referrals, Eligibility and Insurance authorizations, Utilization management
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Worked closely administration to develop and implement best practices to improve patient outcomes.

Management of up to a 24 chair outpatient dialysis clinic inclusive of; the direction of 1 charge nurse, 4 staff nurses, and 14 patient care technicians as well as the case management of 100+ patients

• Successfully facilitated St John’s clinic relocation and start-up of Trout River facility
• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Regularly evaluated employee performance and provided feedback.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
• Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
• Enhanced staff performance through regular training, mentoring, and professional development opportunities.
• Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
• Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.

• Responsible for the direct patient care of up to 36 residents and the direction of 5 CNAs/support staff on the Med Surg/Rehab floor as well as the Long term Care and Memory Care Units
• Patient care inclusive of; assessments, IV starts, SubCu port starts, trach care, wound care rounds, G-tube care/reinsertion, medication administration, patient education, etc
• PER DIEM RN (10/12 to 2/14)
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
• Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
• Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

• Adequacy Manager, Patient Education Specialist
• Responsible for the direct patient care of up to 60 dialysis patients and the direction of 5 PCTs/support staff
• Patient care inclusive of; assessments, point of care meetings, IV medication administration, cannulation of AV fistulas/grafts, certification of CCHTs and PCTs to work with catheters, set-up/tear-down of dialysis machines, work directly with RD on albumin, phosphorous and adequacy management, patient education, lab draws, etc
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.