Cardec Martinez
Fayetteville,AR
Summary
Dynamic field service manager with Hugg & Hall Equipment Co., recognized for enhancing service delivery efficiency and cultivating strong client relationships. Adept in problem-solving and collaboration, I successfully led teams, implemented process improvements, and ensured high customer satisfaction through effective communication and attention to detail.
Overview
12
12
years of professional experience
Work History
FSM
Hugg & Hall Equipment Co.
02.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Led field service operations to ensure timely and efficient resolution of customer issues.
- Trained and mentored team members on best practices and technical skills.
- Developed and implemented process improvements to enhance service delivery efficiency.
- Collaborated with cross-functional teams to streamline communication and workflow processes.
- Managed inventory levels and coordinated equipment maintenance schedules for optimal performance.
- Analyzed customer feedback to identify areas for service enhancement and strategic initiatives.
- Cultivated strong client relationships, fostering trust and ensuring high levels of satisfaction.
Education
Associate in Engineering Technology - Diesel Tech.
Automeca Technical Collage
Caguas, PRSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Computer skills
- Decision-making
- Verbal communication
- Organization and time management
Languages
Spanish
Native or Bilingual
Timeline
FSM
Hugg & Hall Equipment Co.
02.2014 - Current
Associate in Engineering Technology - Diesel Tech.
Automeca Technical Collage
Similar Profiles
Audri SmithAudri Smith
Sales Coordinator at Hugg & Hall Equipment CompanySales Coordinator at Hugg & Hall Equipment Company
Parker MartinParker Martin
Parts Specialist at Hugg & Hall Equipment CompanyParts Specialist at Hugg & Hall Equipment Company
LUKE CHRONISTERLUKE CHRONISTER
Outside Rental Salesman at Hugg & Hall EquipmentOutside Rental Salesman at Hugg & Hall Equipment
Krew HathawayKrew Hathaway
Maintenance Technician at The LinksMaintenance Technician at The Links
Jerriod N. BroadnaxJerriod N. Broadnax
Substance Abuse/Licensed Addiction Counselor at Farmington High School Second Chance Program (Contract)Substance Abuse/Licensed Addiction Counselor at Farmington High School Second Chance Program (Contract)