Cardel Anderson
Jacksonville,NC
Summary
I am a professional and hardworking individual who recently migrated to the United States and wish to begin my career working with you and your wonderful team. For over 3 years, I have been providing excellent customer service and care to guests and their children, ensuring their comfort and satisfaction. I have developed skills in active listening, written communication, and attention to detail, which help me perform my tasks efficiently and effectively. I enjoy working with a diverse and friendly team, and I am passionate about creating a memorable and comfortable experience for the guests. I am always eager to learn new things and improve my performance. My values, motivations, and goals align with the company’s vision and mission.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Room Attendant
Ocean Coral Spring
07.2024 - 04.2025
- Change bed linens and towels according to hotel’s standard
- Report damage and maintenance issues in guest room
- Clean and sanitize guest room for comfortable environment
Housekeeper/Vocational Nanny
Franklyn D. Resort
10.2021 - 12.2023
- Managed daily cleaning and organizing tasks to maintain a clean and welcoming living environment for a family.
- Provided attentive childcare for young children, engaging in educational activities and ensuring their safety and well-being.
Collections Agent
TelePerformance Call Center
08.2021 - 09.2021
- Negotiated payment plans with delinquent customers, resulting in decrease in outstanding debt.
- Utilized strong communication skills to effectively communicate payment options and collect overdue payments from customers.
Education
High School - undefined
Edwin Allen High School
Frankfield, Clarendon06.2020
Skills
- Cleaning and organizing
- Childcare experience
- Communication skills
- Problem-solving abilities
Certification
- Guest Room Attendant - Level 2
- Heart Trust/NSTA School St Ann’s Bay, St Ann
- Hospitality Team Member certificate
Timeline
Room Attendant
Ocean Coral Spring
07.2024 - 04.2025
Housekeeper/Vocational Nanny
Franklyn D. Resort
10.2021 - 12.2023
Collections Agent
TelePerformance Call Center
08.2021 - 09.2021
High School - undefined
Edwin Allen High School