Overview
Work History
Timeline
Work Availability
DeliveryDriver

Cardirus Mingo

Mesquite,TX

Overview

13
13
years of professional experience

Work History

Delivery Driver

North Star Logistics and Delivery, LLC
Forney, Texas
08.2022 - Current
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Assisted warehouse personnel in packing orders when necessary.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Checked tires for proper inflation before leaving on each route.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Notified customers of delays to decrease calls to support.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Navigated routes with relevant map programs and GPS systems.
  • Transported and safely delivered items to prevent damage or loss.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Kept accurate logs of all deliveries and trips.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Day Time Porter Supervisor

The Top Notch Way Inc
Richardson, Texas
08.2017 - 04.2019
  • Prepared outgoing shipments by packing items according to company guidelines.
  • Inspected equipment for proper functioning and reported any issues to management.
  • Ensured that all areas were kept clean and tidy at all times.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
  • Received incoming shipments and verified contents against invoices or other documents.
  • Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
  • Greeted customers and provided assistance with their needs.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Provided excellent customer service by responding promptly to inquiries or complaints.
  • Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
  • Cleaned common areas following established schedules and prescribed methods.
  • Sanitized frequented areas and equipment using approved supplies.
  • Traveled to local vendors to pick up supplies or equipment repairs.
  • Performed basic maintenance and cleaning.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Secured buildings by locking rooms and main entrance doors and setting alarms.
  • Assisted with snow removal and management of winter upkeep.
  • Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
  • Collaborated with contracted specialists to perform seasonal or specialty tasks.
  • Walked property and grounds, picking up trash and debris to maintain curb appeal.
  • Kept business entrances clean, tidy and professional in appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Psychiatric Nursing Assistant 2 Supervisor

Terrell State Hospital
Terrell, Texas
06.2011 - 04.2015
  • Supported patients in activities of daily living, such as bathing and dressing.
  • Collaborated with other healthcare professionals on developing treatment plans tailored specifically for each patient's needs.
  • Provided emotional support to patients with mental illness.
  • Administered medications as directed by psychiatric nurse or physician.
  • Educated family members about the importance of mental health awareness and how they can help support their loved one's recovery process.
  • Assisted in the implementation of individualized treatment plans for each patient.
  • Provided crisis intervention services when needed.
  • Ensured a safe environment for all patients by monitoring their behaviors closely and intervening when necessary.
  • Maintained confidentiality regarding all aspects of patient care according to HIPAA standards.
  • Collaborated with other healthcare professionals to ensure comprehensive care for patients.
  • Encouraged patients to participate in recreational activities and group therapy sessions.
  • Provided emotional support to patients and their families during difficult times.
  • Responded quickly to emergency situations involving distressed or agitated patients.
  • Actively participated in the development of new policies related to nursing practices.
  • Participated in team meetings to discuss patient care plans and goals.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Facilitated communication between staff members, families, physicians, social workers, therapists.
  • Collaborated with multidisciplinary teams in order to provide comprehensive care for clients.
  • Organized therapeutic programs designed to address issues such as substance abuse or anger management.
  • Assisted with admission processes, including collecting information from family members and completing paperwork.
  • Researched current evidence-based approaches for treating various mental health disorders.
  • Performed regular assessments on assigned patients to identify any medical or psychological needs that may require further attention.
  • Observed patients during meals, leisure times, and other activities to ensure safety and well-being.
  • Monitored and documented changes in patient behavior and moods.
  • Communicated effectively with individuals who have difficulty expressing themselves verbally or through written language.
  • Promoted patient safety, monitoring environment and behaviors to proactively identify concerns.
  • Liaised between clinical and admissions teams on patient needs, providing clear communication about goals, progress and needs.
  • Interacted and engaged patients with chronic mental illness in group settings and individually.
  • Observed and documented patient behavior accurately in Electronic Health Record (EHR).
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Maintained calendar of social, recreational and educational events to enhance patient stays.
  • Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Monitored student performance and maintained accurate records to assess progress.
  • Supervised and secured patients restricted to assigned areas.
  • Answered office phone calls and emails, answering questions, and scheduling appointments with doctors.
  • Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
  • Employed instruction strategies to improve development of sensory- and perceptual-motor skills.
  • Assisted with lesson planning, designing activities to promote language, cognition and memory skills.
  • Administered medications, monitored vital signs, collected specimens and drew blood samples.
  • Enforced administrative policies and rules governing students.
  • Utilized behavior modification and personal development programs under psychologist.
  • Assisted patients in accomplishing activities of daily living skills (ADLs).
  • Applied therapeutic communication skills to engage patients, understand concerns and meet objectives of individual recovery plans.
  • Worked under supervision of registered nursing staff to deliver quality care to individuals in setting.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Created new strategies for improving customer service standards within the organization.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Directed and supervised team of 15 employees in daily operations.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Implemented quality control measures, significantly reducing error rates.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Complied with company policies, objectives and communication goals.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Worked closely with human resources to support employee management and organizational planning.
  • Analyzed key performance indicators to identify effective strategies.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Implemented strategies to take advantage of new opportunities.
  • Assessed company operations for compliance with safety standards.
  • Maintained positive working relationship with fellow staff and management.

Timeline

Delivery Driver

North Star Logistics and Delivery, LLC
08.2022 - Current

Day Time Porter Supervisor

The Top Notch Way Inc
08.2017 - 04.2019

Psychiatric Nursing Assistant 2 Supervisor

Terrell State Hospital
06.2011 - 04.2015

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
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afternoon
evening
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