Careca Bien Aime
Boston ,MA
Summary
Dedicated and dependable professional with experience in security, customer service, and workplace safety. Skilled in communication, problem-solving, incident reporting, and maintaining a safe environment. Seeking an opportunity to use my skills and experience to contribute to a strong team.
Overview
5
5
years of professional experience
Work History
Security
Allied Universal Security Services
New Hampshire
02.2023 - 07.2026
- Monitored assigned areas to maintain safety and security.
- Wrote detailed incident reports and documented events.
- Assisted employees, visitors, and customers with questions and concerns.
- Responded to workplace incidents according to company procedures.
- Followed safety policies and security protocols.
Lead Residential Counselor
The Guild For Human Services
Massachusetts
11.2021 - 02.2023
- Worked with individuals with intellectual disabilities, autism, and behavioral disorders.
- Assisted with bathing, showering, dressing, and oral care; performed frequent checks to ensure each person was safe.
- Assisted clients with grocery shopping and planned recreational activities.
- Supervised daily operations of residential programs, ensuring adherence to safety protocols and regulations.
- Mentored junior counselors, fostering professional development and enhancing team dynamics.
Education
Business Marketing - Business
Ecocom
Delmas, Haiti 06.2017
Skills
- Security operations and patrols
- Incident report writing
- Access control and monitoring
- Customer service
- Conflict resolution
- Emergency response procedures
- Communication skills
- Teamwork and reliability
References
- Stephanie Lewis (857) 505-8783
- Stephano Fecu (413) 800-8207
Timeline
Security
Allied Universal Security Services
02.2023 - 07.2026
Lead Residential Counselor
The Guild For Human Services
11.2021 - 02.2023
Business Marketing - Business
Ecocom