CAREE ARBOUR
Grandy,NC
Overview
15
15
years of professional experience
Work History
Clerk/OIC
USPS
12.2023 - Current
- Providing excellent service in person and over the phone to postal customers.
- Selling stamps and post office merchandise, completing package mailing sales, issuing money orders, tracking packages, ensuring mail is distributed timely, providing passport services as an authorized passport agent, providing excellent customer service.
- Multi-tasking to complete daily office operations under constant time restraints.
- Assigned as OIC for more than half the time working for USPS.
- Strong attention to detail is required to ensure all aspects of daily operations are completed.
- Overseeing multiple employees, helping multiple nearby offices when needed and maintaining a positive workforce even when tensions are high.
property caretaker
Vacasa, LLC
05.2023 - 12.2023
- Overseeing properties in Hatteras, Frisco and Buxton, NC.
- Ensuring incoming guests are welcomed with a clean and well-stocked vacation home.
- Utilizing home management software to ensure maintenance and housekeeping are kept aware of issues if any arise.
- Communicating with homeowners, customers and maintenance personnel and resolving any matters that arise.
assistant dispatcher
DHM Excavating
05.2011 - 04.2023
- Utilizing customer service skills by interacting with customers and clients on a daily basis in person, by email and over the phone.
- Answering calls and transferring calls to the appropriate department.
- Multi-tasking to complete phone transactions, in person interactions and computer duties to provide support to all departments within the company.
- Gathering pertinent information when orders are placed to ensure the customer is delivered the material that they are requesting.
- Taking payments over the phone and in person.
- Quoting material prices both over the phone, by email and in person.
- Typing estimates in Word that have been handwritten by Superintendents.
- Applying for computer generated permits on websites daily in PA, MD, WV and VA for oversized equipment moves to jobsites by inputting which routes to take and making sure equipment information is correct.
- Setting up Police Escorts in Maryland for oversized equipment moves when necessary.
- On record with ATF and cleared as a Responsible Person for our explosive and blasting inventory and procedures.
- Record keeping for our Explosives Licenses and responsible for all the renewals.
- Responsible for the cash box and its monthly reconciliation.
- Reconciling multiple computer programs and databases and keeping all the information up to date with purchases/selling of equipment.
- Responsible for the apportioned and regular registration renewals of a multi-million dollar fleet of vehicles.
- Assisting as payroll backup support. Entering weekly payroll timesheets of over 200 employees when needed assuring accuracy.
- Creating invoices to be processed from delivery slips and orders completed when assisting Accounts Payable.
- Knowledge and daily use of MS Excel, MS Word, Outlook, Access, Computer Ease, Dossier, Samsara, Google Earth and iReport.
Timeline
Clerk/OIC
USPS
12.2023 - Current
property caretaker
Vacasa, LLC
05.2023 - 12.2023
assistant dispatcher
DHM Excavating
05.2011 - 04.2023