CHRISTOPHER PERREAULT

Call Center Representative Dynamic and results-oriented professional with 17+ years of experience in leading high performance teams, exceeding sales targets, improving profit margins, and managing operational activities within a challenging business environment. — Key Qualifications — Intuitive business leader with active involvement in providing support to organization, such as developing team objectives, assigning tasks, setting deadlines, promoting open communication culture, tracking team performance, helping to solve conflicts, and completing performance reviews. Performance-driven leadership style with ability to coach, motivate, and facilitate team members in achieving unprecedented results. Ability to integrate organizational skills to work in an independent and team-oriented framework. Proficient in analyzing client needs, driving product cross sales, and nurturing beneficial customer relationships with an emphasis on increasing productivity. Outstanding capacity to assess organizational needs and ensure top levels of satisfaction by sharing best practices. Equipped with strong communication, collaboration, and multitasking skills, along with ability to develop lucrative relationships with clients and internal / external parties based on trust and rapport. Capable of developing robust strategies to deal with sudden business calamities.