Samuel Kayinamura
Waltham,MA
Summary
Proven HVAC Consultant and Garden Associate at Home Depot, adept in technical troubleshooting and providing exceptional customer service. Leveraged EPA requirements knowledge and bilingual abilities to enhance client satisfaction and operational efficiency. Achieved high-quality project delivery through critical thinking and active listening, consistently meeting client expectations.
Overview
12
12
years of professional experience
Work History
Garden Associate
Home Depot
Waltham, MA
04.2024 - Current
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
HVAC Consultant
Self Employed
Kilgali, Rwanda
03.2012 - 05.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales to better understand customer needs and recommend appropriate solutions.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Education
Bachelor of Science - Industrial Electrical Engineering
Higher Industrial Institute
Mons, BelgiumAssociate of Science - Electrical Automation Technician
School of Technical Arts
Erquelinnes, BelgiumSkills
- EPA requirements knowledge
- Technical Troubleshooting
- Electrical Wiring
- System Troubleshooting
- Customer Service
- Problem-solving abilities
Timeline
Garden Associate
Home Depot
04.2024 - Current
HVAC Consultant
Self Employed
03.2012 - 05.2023
Bachelor of Science - Industrial Electrical Engineering
Higher Industrial Institute
Associate of Science - Electrical Automation Technician
School of Technical Arts