Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Rebecca Slocum

Rebecca Slocum

Owner/Operator
Rock Hill,SC

Summary

Diligent Owner/Operator with solid background in Expedited Delivery and general freight transportation. Proven history of managing routes efficiently and ensuring timely deliveries while maintaining vehicle safety standards. Demonstrated expertise in navigating complex logistics and resolving delivery challenges effectively.

Overview

22
22
years of professional experience

Work History

Owner/Operator

CareKruzer LLC
09.2024 - Current
  • Managed day-to-day business operations.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for customers.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected load security and checked for damages.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained compliance with safety regulations and industry standards during transportation activities.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Business Manager

CareKruzer LLC
05.2024 - 09.2024
  • Prepared monthly financial statements for review by executive leadership team.
  • Directed customer service policies to enhance customer satisfaction and loyalty.
  • Communicated client priorities, delivering presence and business objectives.
  • Oversaw daily operations across multiple departments, including sales, marketing, and HR.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Office Administrator

Moderno Porcelain Works
12.2023 - 05.2024
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Greeted visitors warmly upon arrival at the office premises.
  • Created and managed budgets for travel, training, and team-building activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
  • Filtered emails based on importance and escalated issues to leadership.
  • Coordinated meetings, conferences and travel arrangements for staff members.
  • Processed invoices on a timely basis according to established procedures.
  • Organized monthly staff meetings ensuring agendas were distributed in advance.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Processed financial documents, contracts, expense reports and invoices.
  • Explained company personnel policies, benefits and procedures to employees or job applicants.

Business Manager

Great Scot International
11.2003 - 05.2023
  • Determined customer needs and calculated payment options based on consultative sales process.
  • Addressed customer questions and concerns regarding products and services.
  • Negotiated contracts and agreements with suppliers, vendors, and partners to optimize costs.
  • Prepared monthly financial statements for review by executive leadership team.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Delegated work to staff, setting priorities and goals.
  • Managed inventory levels and supply chain operations to meet production and sales demands.
  • Created comprehensive onboarding processes and activities to acclimate new hires.
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Negotiated pricing agreements with vendors and suppliers based on organizational needs.
  • Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
  • Used variety of software packages to support sales functions.
  • Formed and sustained strategic relationships with clients.
  • Implemented CRM systems to improve customer service and retention rates.
  • Completed day-to-day duties accurately and efficiently.

Education

Some College (No Degree) - Business Administration And Management

CCP Technology
Charlotte, NC

Skills

  • Transportation logistics oversight
  • Problem-Solving Skills
  • Operational efficiency management
  • Resource Coordination
  • Business development
  • Verbal and written communication

Hobbies and Interests

Cooking, Reading, Hiking, Walking my puppy, Enjoying anything outdoors, Spending time with my two grandsons

Timeline

Owner/Operator

CareKruzer LLC
09.2024 - Current

Business Manager

CareKruzer LLC
05.2024 - 09.2024

Office Administrator

Moderno Porcelain Works
12.2023 - 05.2024

Business Manager

Great Scot International
11.2003 - 05.2023

Some College (No Degree) - Business Administration And Management

CCP Technology

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