District Success Manager at Lexia Learning with expertise in customer relationship management and onboarding. Proven ability in data analysis to enhance product value, resulting in increased customer satisfaction and retention. Skilled in collaborating with cross-functional teams to implement effective strategies and deliver high-quality training experiences.
Crafted comprehensive policies and procedures for district Special Education services.
Guided faculty in effective use of assessment tools and techniques.
Lexia Sales Most Valuable Partner, 2023
Lexia Customer Success Collaborator of the Year, 2024
Lexia Member of the Quarter, 2023 and 2024
MTSU Outstanding Senior in Psychology, 1995
MTSU Outstanding School Psychology Graduate Student, 1997
MTSU’s nominee for Tennessee William Ballard Award, 1997
Mayor’s award—Educator of the Year, 2003