Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caress Dixon

Sugar Land,TX

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Next Level Urgent Care
Richmond, TX
09.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Health Unit Coordinator

Swedish American
Rockford, IL
06.2017 - 08.2021
  • Answered incoming calls and routed them to the appropriate departments or staff members.
  • Organized patient records, charts, and other documents in an orderly manner.
  • Assisted with scheduling appointments for patients and doctors.
  • Prepared new patient files by entering demographic information into a computer system.
  • Verified insurance coverage prior to patient visits.
  • Maintained inventory of medical supplies and equipment in health unit.
  • Provided administrative support to nursing staff as needed.
  • Created spreadsheets and reports from data gathered from patient files.
  • Greeted visitors and directed them to the proper area of the office.
  • Processed paperwork related to hospital admissions, discharges, and transfers.
  • Managed daily operations of the health unit including filing, faxing, photocopying.
  • Conducted quality assurance checks on all patient records for accuracy and completeness.
  • Entered medication orders into the pharmacy system accurately and timely.
  • Received requests for medical records from outside agencies or individuals.
  • Performed clerical tasks such as typing letters, memos, reports., as requested by management.
  • Coordinated communication between various departments within the facility regarding patient care needs.

Education

Associate of Applied Science - Medical Assisting

Rockford Career College
Rockford, IL
12-2015

CNA - certified nursing assistant

Rockford Career College
Rockford, IL
03-2010

Skills

  • Data Entry
  • Inventory Management
  • Phlebotomy
  • Procedure Assistance
  • Medical office administration
  • Medical Terminology
  • Patient Scheduling
  • Payment Collection
  • Check-in coordination
  • Patient Flow Management
  • HIPAA Compliance
  • Medical Billing
  • Customer Service
  • Proper sterilization techniques
  • Adaptable
  • Inventory and supply management
  • EKG administration
  • Patient skin and nail care
  • Understanding of medical laws
  • Specimens collection and processing
  • Professional Bedside Manner
  • Immunization Administration
  • Pulmonary function tests (PFTs)
  • Direct Patient Care
  • Vital signs monitoring
  • Reliable team player
  • Calm and level-headed under duress
  • Compassionate caregiver
  • Advanced anatomy knowledge
  • Analytical decision-making skills
  • Clinical Documentation
  • Insurance Claims
  • Patient toileting
  • Patient Feeding
  • Understands medical procedures
  • Advanced radiology knowledge

Certification

  • NCT: (Non-Certified Radiological Tech)

Timeline

Medical Assistant

Next Level Urgent Care
09.2024 - Current

Health Unit Coordinator

Swedish American
06.2017 - 08.2021
  • NCT: (Non-Certified Radiological Tech)

Associate of Applied Science - Medical Assisting

Rockford Career College

CNA - certified nursing assistant

Rockford Career College

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Caress Dixon