Caress Dixon
Sugar Land,TX
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Next Level Urgent Care
Richmond, TX
09.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Health Unit Coordinator
Swedish American
Rockford, IL
06.2017 - 08.2021
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Organized patient records, charts, and other documents in an orderly manner.
- Assisted with scheduling appointments for patients and doctors.
- Prepared new patient files by entering demographic information into a computer system.
- Verified insurance coverage prior to patient visits.
- Maintained inventory of medical supplies and equipment in health unit.
- Provided administrative support to nursing staff as needed.
- Created spreadsheets and reports from data gathered from patient files.
- Greeted visitors and directed them to the proper area of the office.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Conducted quality assurance checks on all patient records for accuracy and completeness.
- Entered medication orders into the pharmacy system accurately and timely.
- Received requests for medical records from outside agencies or individuals.
- Performed clerical tasks such as typing letters, memos, reports., as requested by management.
- Coordinated communication between various departments within the facility regarding patient care needs.
Education
Associate of Applied Science - Medical Assisting
Rockford Career College
Rockford, IL12-2015
CNA - certified nursing assistant
Rockford Career College
Rockford, IL03-2010
Skills
- Data Entry
- Inventory Management
- Phlebotomy
- Procedure Assistance
- Medical office administration
- Medical Terminology
- Patient Scheduling
- Payment Collection
- Check-in coordination
- Patient Flow Management
- HIPAA Compliance
- Medical Billing
- Customer Service
- Proper sterilization techniques
- Adaptable
- Inventory and supply management
- EKG administration
- Patient skin and nail care
- Understanding of medical laws
- Specimens collection and processing
- Professional Bedside Manner
- Immunization Administration
- Pulmonary function tests (PFTs)
- Direct Patient Care
- Vital signs monitoring
- Reliable team player
- Calm and level-headed under duress
- Compassionate caregiver
- Advanced anatomy knowledge
- Analytical decision-making skills
- Clinical Documentation
- Insurance Claims
- Patient toileting
- Patient Feeding
- Understands medical procedures
- Advanced radiology knowledge
Certification
- NCT: (Non-Certified Radiological Tech)
Timeline
Medical Assistant
Next Level Urgent Care
09.2024 - Current
Health Unit Coordinator
Swedish American
06.2017 - 08.2021
- NCT: (Non-Certified Radiological Tech)
Associate of Applied Science - Medical Assisting
Rockford Career College
CNA - certified nursing assistant
Rockford Career College