Caressa Chase
San Antonio,Texas
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
34
34
years of professional experience
Work History
Human Resources Administrator
Fed Ex Ground
10.2021 - Current
- Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
- Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
- Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Played a crucial role in the successful implementation of new HR technology systems by providing training and support to endusers.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Answered employee inquiries regarding health benefits and 401k options.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and monitored employee recognition programs.
Administrative Coordinator
Verizon
03.1990 - 10.2020
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Maintained office calendars to track important dates and deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Completed bi-weekly payroll for 450 employees.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
Education
Associate of Applied Science - Computer And Information Sciences
Berkeley College
Little Falls, NJ12.1989
Skills
- Payroll Administration
- Policy and Procedure Development
- Employee Relations
- Employment Record Verification
- Benefits Oversight
- Payroll Coordination
- Human Resource Management
- Background Checks
- New Hire Orientation
- Benefits Administration
- Employee Hiring
- Drug Testing
- New Hire Onboarding
- ADP, Workday, Paycor, UGK, PeopleSoft
- Proficient in Microsoft, Excel, Outlook, Word
- Office Administration
- Scheduling Appointments
- Managing Office Supply Inventory
- Expense Tracking
- Workload Management
- Administrative Support
- Confidentiality Maintenance
- Employee Supervision
- Schedule Coordination
Timeline
Human Resources Administrator
Fed Ex Ground
10.2021 - Current
Administrative Coordinator
Verizon
03.1990 - 10.2020
Associate of Applied Science - Computer And Information Sciences
Berkeley College
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