Caressa Ordonez
Saint Joseph,MO
Summary
Confident Staffing Manager with deep commitment to organizational development. Driven to locate top talent through consistent prospecting and interviewing. Leverages social media knowledge and job boards to liaise with potential candidates and drive company exposure. Trained in conflict management and leadership. Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities. Friendly Staffing Manager with the proven to generate valuable leads. Skilled at developing marketing strategies to attract qualified candidates. Offering excellent relationship building skills. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments. Highly-effective Human Resources Manager delivering successful strategies for maximizing personnel retention and productivity. Knowledgeable in industry compliance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level staffing position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Staffing Manager
Advanced Care Of St Joseph
08.2022 - Current
- Performed sourcing, interviewing, negotiations and hiring.
- Reviewed applications and resumes to support hiring activities.
- Recruited and hired employees for CNA positions .
- Developed marketing strategies to generate leads.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Cna/Pca
North Kansas City Hospital
09.2019 - 04.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported needs of 8-90 residents under long-term care
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Oversaw and maintained patients' rooms, group living areas, and nurse stations
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Supported ambulation and physical therapy needs by conducting planned exercise routines
District Manager in Training
FFO Furniture
03.2019 - 08.2020
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
- Analyzed customer feedback to identify areas for improvement.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Handled day-to-day customer or client questions via telephone or email.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Used company reports to analyze sales, gross profit and inventory activities.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Described product to customers and accurately explained details and care of merchandise.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cna/Pca
Mosaic Life Care
05.2014 - 06.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to 8-12 patients in hospital facility.
Education
No Degree - Nursing
NCMC
Trenton Mo GED -
Central High School
St Joseph Mo05.2011
Skills
- Equal Employment Laws
- Administering Disciplinary Procedures
- Recruit Managers
- Improving Organizational Standards
- Organizational Development
- Compensation structuring
- Compensation and benefits
- Labor negotiations
- Personnel recruitment
- Equal opportunities facilitation
- Workforce improvements
- Benefits administration
- Recruitment
- Payroll coordination
- Self-Motivated
- Analytical and Critical Thinking
Timeline
Staffing Manager
Advanced Care Of St Joseph
08.2022 - Current
Cna/Pca
North Kansas City Hospital
09.2019 - 04.2021
District Manager in Training
FFO Furniture
03.2019 - 08.2020
Cna/Pca
Mosaic Life Care
05.2014 - 06.2019
No Degree - Nursing
NCMC
GED -
Central High School