Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carevitch Lacroix

Flushing,NY

Summary

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering over 5 years of extensive leadership experience in retail. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

Overview

8
8
years of professional experience

Work History

Team Leader Manager

Walmart
01.2019 - Current
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.

Shift Supervisor

CVS Pharmacy
06.2015 - 11.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.

Line Cook

American Cut
02.2016 - 06.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Education

Bachelor of Arts - Biology

SUNY Stony Brook
Stony Brook, NY
06.2018

Associate of Science - Biology

Queensborough Community College of The City University of New York
Oakland Gardens, NY
06.2016

Certificate - Culinary Arts

The International Culinary Center
New York, NY
01.2015

High School Diploma -

Newcomers High School
Long Island City, NY
06.2014

Skills

  • Strength Optimization
  • Accounting Records
  • Agility Drills
  • Game Schedules
  • Staff Motivation and Discipline
  • Staff Assignments

Languages

English
Full Professional
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Team Leader Manager

Walmart
01.2019 - Current

Line Cook

American Cut
02.2016 - 06.2017

Shift Supervisor

CVS Pharmacy
06.2015 - 11.2018

Bachelor of Arts - Biology

SUNY Stony Brook

Associate of Science - Biology

Queensborough Community College of The City University of New York

Certificate - Culinary Arts

The International Culinary Center

High School Diploma -

Newcomers High School

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Carevitch Lacroix