Medical device sales specializing in chronic pain, neurology, podiatry, women's health, primary care, wound management, and vascular care.
Grew device business to $1.2M in four months ranking in the top 5%.
Proactively identified and solved complex strategy problems impacting business direction.
Identified key business opportunities through data analysis and market research.
Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Prepared monthly reports detailing sales activities and performance metrics.
Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Exceeded customer service expectations for clients, leading to increase in repeat business.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Territory Account Manager
Medical Solutions Supplier
, Michigan
07.2016 - 01.2024
Generated new business from multiple sources and sectors.
Identified customer needs and developed solutions to meet those needs.
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Responded promptly to inquiries from potential customers about available products.
Business analysis for growth in the private sector and the VA hospital.
Weekly territory analysis with key accounts for focused marketing efforts.
Management of five consultants who assisted in patient care, education, and setup of medical devices.
2017 - 132% of the private sector quota, 2017 - 225% of the VA quota, 2017 Quarter award for core values, 2017 trip award.
2018 - 122% of the private sector quota, 2018 - 125% of the VA quota, 2018 trip award.
2019 - 140% of private sector quota, 2019 - 190% of VA quota, 2019 Quarter Award for inspiring others, 2019 Trip Award, 2019 Presidents Council.
2020 - 140% of the private sector quota, 2020 - 190% of the VA quota, 2020 trip award, 2020 Presidents Council.
2021 - 174% of the private sector quota, 2021 - 220% of the VA quota, 2021 trip award, 2021 President's Council.
2022 - 154% of the private sector quota, 2022 - 185% of the VA quota, 2022 trip award, 2022 Presidents Council.
President of Sales
smilegram paper
, Michigan
11.2011 - 05.2016
Founded a specialty e-commerce company.
Created a profitable web-based business and worked with a team of designers to bring the concept to product. Achieved national press from Parents Magazine and Good Morning America.
Established pricing strategies for products and services that maximize profit margins while meeting customer needs.
Built strong relationships with distributors to ensure the successful implementation of sales programs.
Planned and executed trade shows, exhibiting company products and services at regional events.
Identified emerging trends in the marketplace through research and analysis of competitive activity.
Senior Sales Representative
Johnson & Johnson, Ortho-McNeil Inc., Primary Care Division
, Michigan
06.2005 - 11.2011
Responsible for executing a business plan focused on market share growth with key customers.
Differentiated a chronic pain product, and maintained market share despite generic entry and managed care challenges.
Selected for the Field Sales Advisory Board, 2010.
Obtained the 'Above and Beyond' Award in 2010.
Top district performer with Levaquin at 160% of quota, 2010.
Highest Nucynta share change in district +15.4%, 2011.
Accelerator growth contest winner: +25%, 2011.
Professional Specialty Training Representative
Johnson & Johnson, Janssen Pharmaceutica, Primary Care Division
, Michigan
12.2002 - 05.2005
Sporanox Act Now contest winner: highest share growth ranking #1 out of 69 in the region, and #10 out of 486 nationally, 2003.
Risperdal and Reminyl rally award trip, 2004.
Selected for the Sporanox Advisory Board in 2004.
Reminyl Blitz winner increased share by 20.4%, the highest achievement in the district in 2004.
Professional Representative
Johnson & Johnson, Janssen Pharmaceutica, Primary Care Division
, Michigan
03.2001 - 12.2002
Highest performance quotient winner, 150% of quota, 2001.
Highest Sporanox share award of 300% of quota, ranking #6 out of 486 nationally in 2001.
All around, all stars Reminyl share launch winner, top 5% of the region, 2002.
Received the Primary Care Excellence Award in 2002.
Sales Representative
Johnson & Johnson, Janssen Pharmaceutica, Primary Care Division
, Michigan
02.1999 - 03.2001
Collaborated with sales pod partners to formulate and execute sales strategies.
Responsible for sales growth with office-based primary care and specialty physicians.
Managed territory business plan and executed sales strategies in the therapeutic areas, including Gastroenterology, Podiatry, Dermatology, and Chronic Pain.
President's Trophy award trip, 1999.
Rookie of the Year Award, 1999.
Duragesic district leader with a PQ of 115%, 1999.
Department Manager
Nordstrom
, Michigan
05.1997 - 01.1999
Responsible for profit margins, hiring, training, merchandising, and floor schematics.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends, and prepared reports for management.
Recruited and trained new employees to meet job requirements.
Delegated work to staff, setting priorities, and goals.
Planned and delivered training sessions to improve employee effectiveness, and address areas of weakness.
Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Analyzed business performance data and forecasted business results for upper management.
Education
Bachelor of Science - Merchandise Management
Western Michigan University
Kalamazoo, MI
05-1997
Skills
Account Strategy Development
Entrepreneurial Mindset
Effective Verbal Communication
Strategic Problem Resolution
Adaptability and Flexibility
Collaborative Teamwork
Community Contributor
PTO Vice President, Paint Creek Elementary, 2013-2016.
Head coach for Girls on the Run, 2013, 2014.
Blessings in a Backpack head fundraising chair, 2014.
Entrepreneur Experience
Founded smilegram paper, a specialty ecommerce store, 2011.
Author of Pink Lemonade, 2014, Lulu publishing.
Summary
Dynamic Pharmaceutical and Medical Device sales representative committed to excellence in healthcare and improving patient outcomes.
Timeline
Medical Device Sales Representative
TriMedica
01.2024 - Current
Territory Account Manager
Medical Solutions Supplier
07.2016 - 01.2024
President of Sales
smilegram paper
11.2011 - 05.2016
Senior Sales Representative
Johnson & Johnson, Ortho-McNeil Inc., Primary Care Division
06.2005 - 11.2011
Professional Specialty Training Representative
Johnson & Johnson, Janssen Pharmaceutica, Primary Care Division
12.2002 - 05.2005
Professional Representative
Johnson & Johnson, Janssen Pharmaceutica, Primary Care Division
03.2001 - 12.2002
Sales Representative
Johnson & Johnson, Janssen Pharmaceutica, Primary Care Division
Distributor, Medical Device Sales Representative at Hill Country Medical DevicesDistributor, Medical Device Sales Representative at Hill Country Medical Devices