Carey Chevraux
Prescott,AZ
Summary
Versatile and achievement-oriented professional with a proven track record at REV, adept in quality assurance practices and compassionate caregiving. Excelled in roles requiring fast typing speed and exceptional relationship building, significantly enhancing client satisfaction. Expertise in organizational ability and patient scheduling, ensuring operational excellence across diverse settings.
Overview
16
16
years of professional experience
Work History
Transcriptionist
REV
03.2018 - 04.2022
- Verified accuracy of transcribed material prior to finalization.
- Stayed current with industry terminology to provide accurate transcription services.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Demonstrated versatility in handling diverse subject matter across various industries, showcasing adaptability and strong research abilities when required.
Front Desk Receptionist
Rummel Eye
05.2015 - 08.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Reduced errors in medical recordkeeping by meticulously reviewing documentation for accuracy before filing or distributing it.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
Cashier/Attendant
Roadrunner Laundry
01.2013 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Private In-Home Caregiver
Bill & Marion Gary
11.2010 - 03.2014
- Improved clients'' quality of life by providing personalized in-home care and assistance with daily activities.
- Actively participated in ongoing professional development opportunities, staying up-to-date on best practices for private caregiving.
- Enabled a higher level of self-sufficiency among clients by teaching adaptive strategies tailored to individual needs.
- Contributed to a positive, supportive home environment by respecting clients'' personal boundaries and cultural backgrounds.
- Served as an advocate for the client when communicating with family members or healthcare providers regarding their needs or concerns.
- Handled emergency situations calmly and efficiently, applying first aid measures when necessary and contacting appropriate medical professionals.
- Delivered top-quality personal hygiene assistance, maintaining dignity and respect for each client''s privacy.
- Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
- Provided emotional support to clients during difficult periods, fostering resilience and mental wellbeing.
Bar Manager
American Legion Post #105
05.2006 - 02.2009
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Coordinated themed nights attracting different demographics expanding overall clientele.
In-Home Caregiver
John Carey
09.2007 - 01.2009
- Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
- Improved client well-being by providing personalized and compassionate in-home care services.
- Upheld strict confidentiality standards while handling sensitive information related to clients'' personal lives and medical conditions.
Education
Certified Transcriptionist -
Penn Foster Career School
Scranton, PA07.2015
Certification - Bar Manager
Arizona State Board of Liquor Control
Phoenix, Az05.2006
Certified Nail Technician - Cosmetology
National Institute of Nail Technology
Phoenix, Az1991
High School Diploma -
Thunderbird High School
Phoenix, AZ1990
Skills
- Fast Typing Speed
- Quality Assurance Practices
- Industry-specific terminology
- Quality Control
- Team Leadership
- Safety awareness
- Supervisory Experience
- Organizational ability
- Verbal and written communication
- Customer Relations
- Relationship Building
- Responsible Alcohol Service
- Inventory Management
- Compassionate Caregiving
- Dementia Care
- Microsoft Office
- Office Administration
- Patient Scheduling
- Documentation
- Insurance Verification
- Medical Billing
Timeline
Transcriptionist
REV
03.2018 - 04.2022
Front Desk Receptionist
Rummel Eye
05.2015 - 08.2016
Cashier/Attendant
Roadrunner Laundry
01.2013 - 05.2015
Private In-Home Caregiver
Bill & Marion Gary
11.2010 - 03.2014
In-Home Caregiver
John Carey
09.2007 - 01.2009
Bar Manager
American Legion Post #105
05.2006 - 02.2009
Certified Transcriptionist -
Penn Foster Career School
Certification - Bar Manager
Arizona State Board of Liquor Control
Certified Nail Technician - Cosmetology
National Institute of Nail Technology
High School Diploma -
Thunderbird High School
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