Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carey Frazier

St. Petersburg,FL

Summary

Hardworking employee enthusiastic about learning HVAC field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Delivery Driver

DoorDash
06.2022 - Current
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.

Field Service Technician

Kitchen Care Plus
12.2021 - 05.2022
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Reviewed technical documentation to complete equipment maintenance.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

HVAC Install Manager

Weathermakers Air Conditioning And Heating
08.2015 - 12.2021
  • Optimized work schedules to minimize overtime costs while maintaining high-quality installations results for clients.
  • Conducted regular performance reviews of team members, identifying opportunities for growth or improvement within the department as a whole.
  • Utilized [Software] to maintain and update customer information, repair logs and inventory.
  • Developed and implemented quality control measures to ensure accurate installations and reduce callbacks.
  • Used hand tools, power drills, multi-meters and watt meters.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Increased customer satisfaction by providing timely and efficient installations of various systems.
  • Maintained safe working environments through strict adherence to safety protocols and guidelines, reducing workplace accidents and injuries.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.

HVAC Service Technician

Michiana Heating & Air Conditioning
01.2006 - 06.2015
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
  • Optimized performance by balancing systems and calibrating controls.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Enhanced system performance for clients through regular maintenance and preventive measures.
  • Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
  • Streamlined service processes, effectively managing work orders and scheduling appointments as needed.
  • Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Education

Brandywine Senior High School
Niles, MI

Skills

  • Ductless understanding
  • Troubleshooting components
  • Ventilation Systems
  • Circuit Testing
  • Customer Service
  • Wiring testing
  • Rewards Program
  • Team Player
  • Adaptable
  • Heavy Lifting
  • Customer-focused
  • Duct Cleaning
  • Inventory Control
  • Diagnosing faults
  • Equipment Servicing
  • System Maintenance
  • Preventive Maintenance
  • HVAC System Troubleshooting
  • Control Wiring
  • EPA requirements knowledge

Timeline

Delivery Driver

DoorDash
06.2022 - Current

Field Service Technician

Kitchen Care Plus
12.2021 - 05.2022

HVAC Install Manager

Weathermakers Air Conditioning And Heating
08.2015 - 12.2021

HVAC Service Technician

Michiana Heating & Air Conditioning
01.2006 - 06.2015

Brandywine Senior High School

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Carey Frazier