Bookkeeper, Office Manager, and Assistant, with eight years experience overseeing operations. Resourceful worker thrives in a busy team-based atmosphere. Strong work ethic, adaptability and collaboration skills.
Overview
13
13
years of professional experience
Work History
Office
Independent Waste
San Antonio, Texas
09.2024 - Current
Monitored and managed incoming payments, applied them to the correct accounts, and followed up with overdue invoices.
Executed timely payments to vendors and suppliers, maintaining accurate records.
Communicated with customers to address and resolve billing questions, provide account statements, and support customer inquiries regarding their accounts.
Filled in for dispatch personnel, received communications from customers, and created orders for job sites.
Property and Project Management
Gilliam & Associates, PC
San Antonio, Texas
08.2023 - 09.2024
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Performed bookkeeping tasks such as reconciling bank statements to internal accounts monthly, identifying and resolving discrepancies.
Prepared agendas for board meetings along with taking minutes during sessions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Office Manager & Bookkeeper
Law Offices of Marcus P. Rogers, P.C.
08.2015 - 07.2023
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Used judgment and initiative in handling confidential matters and requests.
Resolved customer inquiries and complaints requiring management-level escalation.