CARI ARTHUR
El Cajon,CA
Summary
Experienced retail professional with over 25 years of business and retail industry experience. Exceptionally skilled in merchandising, inventory planning, business analysis, negotiation, promotional planning, space planning, e-commerce, and advertising.
Overview
12
12
years of professional experience
Work History
Specialty Assistant Store Manager
Lowe’s Home Improvement
Poway, CA
09.2019 - Current
- Manage and supervise the performance of five departments to achieve 40% of overall store sales.
- Responsible for coordinating associate training in alignment with company objectives.
- Facilitate growth opportunities by shaping staff through reflective practice.
- Perform regular inventory audits to ensure accuracy of product counts.
- Provide exceptional customer service by responding promptly to customer inquiries and complaints.
- Resolve conflicts among customers, vendors, or other personnel in a professional manner.
- Analyze sales data to identify trends and make recommendations for improving profitability.
- Monitor compliance with safety regulations, company policies, and legal requirements.
- Ensure all merchandise is properly priced and displayed according to corporate standards.
Sales Floor Leader
Orchard Supply Hardware
San Diego, CA
01.2016 - 11.2018
- Supervised daily operations of a twenty-six-person team, including cashiers, receiving associates and security room personnel.
- Managed execution of secondary display merchandising including end caps, floor stacks, power panels, clip strips and large product feature displays.
- Ensured all store operations were completed on time through efficient coordination with department heads and staff schedules.
- Managed store communication and coordinated follow-up activities to achieve organizational targets.
Business owner
A Fan’s Dream
San Diego, CA
01.2013 - 01.2016
- Managed and oversaw all store operations on a daily basis.
- Maintained high standards for all creative visuals to maximize customers' shopping experience.
- Successfully organized and managed various promotional activities, contributing to a consistent weekly upturn of 15% in sales.
- Investigated and integrated an advanced POS system, resulting in improved inventory management and accelerated customer transactions.
- Attended industry tradeshows to source and introduce the latest trends in store.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed inventory levels to meet customer demand while minimizing costs.
Education
Some College (No Degree) - Communications
College of The Desert
Palm Desert, CASkills
- Team Management
- Loss Prevention
- Business Development
- Pricing and Markdowns
- Order Management
- Customer Service
- Incident Reports
- Operations
- Issue Resolution
- Mentoring and Coaching
- Hiring and Training
- Retail Operations
- Microsoft Office Suite
- Inventory Control
- Scheduling Coordination
- Work Planning and Prioritization
- Customer Service Management
- Relationship Building and Management
Timeline
Specialty Assistant Store Manager
Lowe’s Home Improvement
09.2019 - Current
Sales Floor Leader
Orchard Supply Hardware
01.2016 - 11.2018
Business owner
A Fan’s Dream
01.2013 - 01.2016
Some College (No Degree) - Communications
College of The Desert
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