Cari Brown

• Handled vendor communications to coordinate efficient scheduling of daily pickups and deliveries.
• Maintained precise data entry standards within Excel spreadsheets.
• Performed daily entry of billing data.

Processed information to update records from submitted work orders.

Processesd orders for both renewal and repair of service lines.

Facilitated disconnection processes for service lines in preparation for safe structure removal.

Supported the detection of unpaid bills for transfer to existing clients.

Analyzed requests for gas activation.

Merged unpaid gas balance into the current statement.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts in a timely manner.
• Addressed customer inquiries regarding billing information, service orders, and emergency calls.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
• Executed gas bill payment transactions at teller window.
• Managed mailed-in checks and ensured accurate posting to accounts.
• Ensured timely delivery of both internal and external communications.