Summary
Overview
Work History
Skills
Timeline
Generic

Cari Cummings

Lawrence,KS

Summary

Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with a decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.

Overview

8
8
years of professional experience

Work History

Customer Support Associate I

Smart Warehousing
Edgerton , KS
05.2022 - Current
  • Monitored company inventory to keep stock levels and databases updated.
  • Increased customer satisfaction by resolving issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Received and processed stock into inventory management system.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Worked with customers to understand needs and provide excellent service.

Administrative Assistant

Atteberry Eye Center
Lawrence, KS
09.2021 - 05.2022
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Converted paper charts into digital files and uploaded to EMR system.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Communicated with patients regarding payments on outstanding accounts.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Conducted insurance verification and pre-authorizations and managed patient charts.
  • Enhanced office productivity by handling high volume of callers per day.
  • Supported office staff and operational requirements with administrative tasks.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
  • Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events

Project Coordinator

Allen Press INC
Lawrence, Kansas
10.2018 - 09.2020
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Established working relationships with clients by organizing various events.
  • Conducted research to assist with routine tasks and special projects.
  • Input data and processed system change to generate accurate reports.
  • Controlled inventory stock levels, reordering as necessary within budget.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Interviewed suppliers and asked for quotes to determine best possible pricing for materials purchasing.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Sorted, opened and routed mail and deliveries to meet business requirements.
  • Managed large product inventories and placed orders when product levels were running low.
  • Coordinated flights, ground transportation and hotel accommodations.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Coordinated with participating vendors during event planning.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
  • Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events

Physician Assistant

Dr Lenahan & Associates
Lawrence, KS
02.2015 - 09.2017
  • Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Standardized office structures and processes to promote collaboration and increased performance.

Laboratory Technician

Lawrence Memorial Hospital
Lawrence, KS
12.2013 - 01.2017
  • Conducted analytical tests on in-coming raw materials prior to use in process.
  • Validated blood and specimen collection orders, Specialized in Pediatrics and Geriatrics.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Skills

  • Data Entry
  • Conflict management
  • Computer literacy
  • Detail oriented
  • Time Management / Multitask
  • Excellent People skills
  • Maintaining accurate files
  • Organization and planning
  • Quality assurance
  • Pricing research
  • Communicative
  • Detail oriented

Timeline

Customer Support Associate I

Smart Warehousing
05.2022 - Current

Administrative Assistant

Atteberry Eye Center
09.2021 - 05.2022

Project Coordinator

Allen Press INC
10.2018 - 09.2020

Physician Assistant

Dr Lenahan & Associates
02.2015 - 09.2017

Laboratory Technician

Lawrence Memorial Hospital
12.2013 - 01.2017

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Cari Cummings