Cari George
North Bend,OR
Summary
Meticulous employee with several years of experience in medical industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings.
Overview
24
24
years of professional experience
Work History
Medical Office Assistant
South West Internal Medicine, LLC
Coquille, OR
11.2016 - Current
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Adhere to strict HIPAA guidelines to protect patient privacy.
- Direct patients to exam rooms, fielded questions and prepared for physician examinations.
- Gather forms and copied insurance cards to collect patient information for billing and insurance filing.
- Call and fax pharmacies to submit prescriptions and refills.
- Enter procedure codes and diagnosis codes into medical billing software.
- Answer telephone calls to offer office information, answer questions and direct calls to staff.
- Receive, record and address incoming and outgoing communication via telephone and email.
Patient Admitting Representative
Coquille Valley Hospital
Coquille, OR
03.2014 - 11.2016
- Followed document protocols to safeguard confidentiality of patient records.
- Carried out day-day-day duties accurately and efficiently.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Assistant Store Manager of Operations
McKays
Coos Bay, OR
04.1998 - 03.2014
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Implemented theft prevention policies to minimize potential stock loss.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Approved regular payroll submissions for employees.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Education
Presuing Certificate in Billing And Coding -
Umpqua Community College
Roseburg, OR04.2023
Associate of Applied Science - Secretarial Studies And Office Administration
Southwestern Community College
Coos Bay, OR06.1994
High School Diploma -
Bandon Senior High School
Bandon, OR06.1992
Skills
- Equipment Troubleshooting and Maintenance
- Task Prioritization
- Technical Library Maintenance
- Patient Screening
- HIPAA Compliance
- Documentation Review
- Referral Verification
Timeline
Medical Office Assistant
South West Internal Medicine, LLC
11.2016 - Current
Patient Admitting Representative
Coquille Valley Hospital
03.2014 - 11.2016
Assistant Store Manager of Operations
McKays
04.1998 - 03.2014
Presuing Certificate in Billing And Coding -
Umpqua Community College
Associate of Applied Science - Secretarial Studies And Office Administration
Southwestern Community College
High School Diploma -
Bandon Senior High School
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