Over 22 years of service to the United States Marine Corps, supporting Marines, Sailors, Soldiers and their families for Marine Corps Base Camp Pendleton, Marine Corps Air Station Yuma and Marine Corps Logistics Base Barstow. Providing high level managerial leadership, recreation management, and planning financial direction, compliancy and policy regulation, safety and hazardous materials maintenance and support, risk assessments, asset protection and strategic planning. Experienced leader within the enterprise spanning three divisions of support to include Semper Fit, Marketing and Food, Leisure, Hospitality and Services divisions. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hi, I’m
Cari Gordonne
Temecula,CA
Summary
Overview
22
years of professional experience
Work History
Marine Corps Community Services
Business Manager for Leisure Services
04.2017 - Current
Job overview
- Providing high level managerial leadership, financial direction, and strategic plannings other business operations for Food, Leisure, Hospitality and Services for Marine Corps Installations West - Marine Corps Base Camp Pendleton, Marine Corps Logistics Base Barstow, Marine Corps Air Station Yuma.
- Overseeing 40 programs and cost centers over 13 facilities throughout 3 installations with 116 employees to include 12 facility managers and assistant managers, operation supervisor and administrative assistant.
- Business development and operations of recreation and leisure services programs and facilities to include golf, recreational ranges, recreation and rentals, stables and equestrian programs, auto and vehicle services and outdoor adventure offerings.
- Provides safety compliance and policy regulations, reviews and adheres to orders and letters of instruction, asset protection, audits, and annual training requirements.
- Creates, manages, and executes business plan and communicated company vision and objectives to motivate teams.
- Improved business profits through innovative cost containment and revenue generation techniques for multiple operations.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Directs personnel, produces and guides budget implementation.
- Prepares internal office financial plans, related records and reports, and exercises authority on approved budget.
- Monitors programs on a regular basis, and initiates corrective action to ensure support of all operating programs.
- Manages new property resources and provides direction on facility renovations and improvements. Develops long range plans in conjunction with internal operating directives.
- Developed and monitors safety program specific to activity requirements in accordance with the Base Safety Program.
- Advises employees of available safety regulations, instructions, materials and equipment.
- Ensures safety training is provided to employees.
- Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions.
- Successfully monitors Hazardous Materials (HazMat) and compliance for the Auto Skills Center as a satellite site serving its program and additional recreational facilities.
- Oversees inspections, inventory and safety compliance for firearms and ammunition for the Recreational Shooting program.
- Compiles, updates and reviews best management practices (BMP) for annual and monthly updates for the Storm Water Protection Plan (SWPP).
- Works with Marine Corps Non-Appropriated Fund Audit Services to continually review commerical recreation programs and services and incorporates and follows plans of action and milestones (POA&M) as improvement plans.
- Successfully continues to serve as the RecTrac subject matter expert (SME) for close to 20 years providing reporting, period end and year end processes, inventory management and auto billing to include household maintenance and compliancy.
- Reviews and provides feedback for existing Marine Corps Orders (MCO) to include 1700.39 Commerical Recreation and 1700.27.
- Encouraged staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Provided upgrades and improvements for facilities at Camp Pendleton, Barstow and currently Yuma to include large renovation projects and brick and mortar structures.
- Effectively works with procurement offices for new services, innovative equipment and audits purchasing options for efficiency within the programs.
- Partners with Logistics services to support Continuing Contracting Force (CCF) projects, capital reinvestment and upgrades and safety projects for improvement of waste materials at a facility level.
Marine Corps Community Services
Head of Marketing Management
07.2011 - 04.2017
Job overview
- Head of Marketing Accounts and Brand Management for Marine Corps Community Services (MCCS) managing Marine Corps Base Camp Pendleton and Marine Corps Logistics Base Barstow’s facilities, programs and services.
- Innovative support for food, catering, hospitality, commercial recreation and leisure, retail, in-direct businesses, entertainment and special events to include the Marine Corps World Famous Mud Run, Hard Corps Race Series, Beach Bash, Marine Memorial Golf Course and Del Mar Beach.
- Brand management and development, project management, project renovations and upgrades for direct-run facilities supporting quality of life services
- Analyzed consumer usage patterns to identify trends and target key demographics for all programs, services and special events annually.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Collaborated with developers, advertisers and production managers to market products and services.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Identified industry benchmarks to measure success of key digital strategy areas.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Marine Corps Community Services
Fitness Programs Supervisor
03.2002 - 07.2011
Job overview
- Served over 50,000 Marines, Sailors and their families.
- Developed and supervised the fitness programs for the base, including fitness training and education, special events, group exercise, mixed/martial arts, massage, post injury fitness, post trauma therapies, CPR instruction, health education and military and facility construction.
- Oversaw 13 facility programs to include group exercise, massage therapy, contracted programs and personal training.
- Developed unique programming and events to include the Strongest Warrior Competition, Bench Press Competition, 100 Mile Club, Employee Wellness Programs, Basic Life Support Instructor for CPR, First Aid, AED, and Blood Borne Pathogen.
- Assisted with training and support for combat fitness to include the combat fitness test, body composition program, military appearance program, and the physical fitness test.
- Support several NAVFAC construction projects to include the Paige Field House, 33 Area Fitness Center and 41 Area Fitness Center.
- Reviewed and assisted with MCO 1700.29 Fitness and Health Promotion Policy.
- Maintained and supported the Return to Readiness program and the Naval Hospital Camp Pendleton supporting wounded warriors post injury for combat fitness development.
- Collaborated with the Veteran Affairs (VA) and Wounded Warrior Battalion West on readjustment retreats for marines and their families through the use of wellness and health modalities.
- Adhered to the American College of Sports Medicine Facility Standards and Guidelines for facility standards and guidelines to help provide high-quality service and program offerings in a safe environment.
- Reviewed and managed fitness program cost centers and advocated for funding through Global War on Terror (GWOT), Overseas Contingency Operations (OCO) and Office of the Secretary of Defense (OSD) funds.
Education
Metropolitan State University of DenverDenver, CO
Bachelor of Arts from Human Performance - Holistic Health & Wellness
05.2002
University Overview
- Cum Luade
- Dean's List
- National Honor Role
- Official Who's Who Among Students in American Universities and Colleges
- Minor in Health Care Management
- Completed professional development in Nutrition
Skills
- University of California San Diego – Copyediting Training
University of California Dominguez Hills – Business Marketing Training
LERN – Certified eMarketing Professional - LERN – Certified Program Planner
- Inspiration Unlimited – Holistic Stress Management Instructor Certification
- American College of Sports Medicine (ACSM)—Health and Fitness Instructor
- Yoga Alliance Certified Yoga Teacher (E-RYT)
- National Strength & Conditioning Association (NSCA) Tactical Strength and Conditioning Coach
- USMC Advanced Physical Fitness Instructor
- Project Uniform Tobacco Cessation Facilitator
- Navy Environmental Health Center (NEHC) Tobacco Facilitator
NEHC Shipshape Facilitator Certification - Various Base Safety and OSHA courses and annual training
Timeline
Business Manager for Leisure Services
Marine Corps Community Services
04.2017 - Current
Head of Marketing Management
Marine Corps Community Services
07.2011 - 04.2017
Fitness Programs Supervisor
Marine Corps Community Services
03.2002 - 07.2011
Metropolitan State University of Denver
Bachelor of Arts from Human Performance - Holistic Health & Wellness