- I enjoy cooking for friends and family gatherings
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Getting involved in local advocacy groups to promote positive change in the community
Cari Jackson-Milo
Cleveland,OH
Summary
I am a passionate, results oriented sales leader and trusted advisor. I am fiercely committed to providing exceptional service to my customers and ensuring a collaborative team environment. My objective is to contribute and exceed goals for an inclusive and innovative organization.
Overview
22
22
years of professional experience
Work History
Senior Territory Business Manager, Advanced Surgery Division
BAXTER HEALTHCARE
11.2019 - Current
- Manage $2M territory, including acute care customers, primarily Cleveland Clinic and University Hospitals of Cleveland. Advise customers on choosing the appropriate product for the surgical circumstance. Educate on clinical best practices with surgeons across all specialties.
- Professional sales leader delivering results covering full product portfolio including biosurgery hemostatic products, sealants and adhesion prevention agents. Call points across various disciplines primarily including Cardiac, Thoracic, Urology, Colorectal, Spine and Plastic Surgery. Consistently achieved quota at 101.5% or higher.
- Regional and National Trainer providing positive leadership, mentoring, field based examples and assessments for 10 new hires. Developed detailed business plans to enforce developing key skills, drive company success and strengthen motivation.
- Selected by Leadership to participate in Clinical Advisory Boards, Product Development committees, developing New Hire Training modules and content for National Sales Meetings.
- Promoted to Senior TBM in 2024.
Senior Sales Consultant, Medical Division
CARDINAL HEALTH
01.2011 - 2019
- Managed $5M territory, primarily University Hospitals of Cleveland. Advise customers on supply chain and clinical best practices. Drove utilization of Cardinal brand products and services. Consistent quota achiever, top 5% and 4-time Sales Excellence P-club trip winner (105% to quota).
- Initiated, presented and negotiated acute care customer contracts; identify, quantify, qualify, track, and evaluate customer pain points in order to facilitate change to improve overall customer experience.
- Incorporated Value Analysis ideas and Clinical Evaluation trends within focused sales efforts; analyzed and led clinical in-servicing with hospital departments, primarily general surgery, cardiac, orthopedics, L&D, infection control, anesthesia and sterile processing. Influenced customers to increase product utilization through effective targeting and relationship building.
- Collaborated with internal partners to create sales presentations for external customers to highlight product benefits and GPO contract compliance. Demonstrated working knowledge of reimbursement, rebates and contract management for Health Care Organizations, including Federal initiatives (VISN committees).
- Nominated by Leadership to serve on various councils; Sales Advisory Council – provided BDP and streamlined approach to QBRs and general customer engagement strategies. CEO Advisory Council. Sales Leadership Academy – 12-month Cardinal sponsored development program to develop and retain top talent in an effort to promote into Senior Leadership positions.
- Flexibility and responsibility; Relocated from Detroit to Cleveland to assume Surgical Sales position which led to increased consultant responsibilities in 2014. Extensive travel to and from Michigan to cover open territories. Regional trainer covering 7 states assisting and developing new reps, assisting in clinical product evaluations and process improvement workshops.
- Promoted to Senior Rep in 2014 and Senior Consultant in 2016.
National Sales Manager, Pharmacy Division
FISERV HEALTH
01.2004 - 01.2011
- Managed team of 9 sales representatives to promote pharmacy sales and services. Customer base included Rite Aid, CVS Caremark, and Walmart Pharmacies. Cultivated referrals through physician office network and managed care organizations.
- Territory sales management; marketed PBM based services to physician offices and employers. Trained pharmacists and pharmacy technicians.
- Sales achievement; 120% to plan on referrals and respective prescription growth, ranking in the top 10% of all sales for overall growth. Presented with Sales Achievement Award in 2010.
- Team advocating; served in multiple capacities, including training manager, while acting as marketing liaison to 1400+ pharmacies. Provided West Coast coverage for 20 months, saving company $250K until position was filled.
- Training and industry focus; 75% travel across nation to train pharmacy associates and sales reps. Participated in annual Pharmacy Retail Business Conferences, quarterly industry tradeshows and key regional events.
- Promoted to Senior rep in 2006 and National Manager in 2009.
Education
BA - Business Management
MICHIGAN STATE UNIVERSITY
LansingSkills
- Territory expansion
- Sales pipeline management
- Team collaboration
- Customer relationship management
- Professionalism
- Training and development
- Market research
Accomplishments
- 4-time Sales Excellence Award winner
- 2-time President’s Club Award winner
- 9-time Sales Quota Achievement
- Sales Leadership Academy - Six Sigma Yellow Belt
- National Sales Trainer
- Sales Compensation taskforce
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Timeline
Senior Territory Business Manager, Advanced Surgery Division
BAXTER HEALTHCARE
11.2019 - Current
Senior Sales Consultant, Medical Division
CARDINAL HEALTH
01.2011 - 2019
National Sales Manager, Pharmacy Division
FISERV HEALTH
01.2004 - 01.2011
BA - Business Management
MICHIGAN STATE UNIVERSITY
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