Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Community Volunteering
Timeline
Generic

Cari Julien

Scottsdale,AZ

Summary

I am a highly driven and motivated Store Manager for Michael Kors at Kierland Commons in Scottsdale, AZ. I have been with the company for 9 years. I started as a PT Sales Associate in the Valencia, CA Store. I was promoted into a management position within the first year and became full time soon after. I made a decision to move to Scottsdale and was promoted into the Assistant Store Manager role at MK Scottsdale, Fashion Square. I assisted in leading the team and achieving company goals, while consistently a top seller for the store and company. My interpersonal skills have allowed me to develop relationships with customers that have resulted in significant client retention and sales. My experience and success with the business, has led me to my current role as Store Manager. I have had a significant impact on the business at MK Kierland commons The results of the store for FY24 were in the top 10% of stores for the company which led me to be a winner of The High Flyers annual SM Competition. The High Flyers event recognizes and honors those store managers that achieved top results for the company each fiscal year. My success comes from the years of experience I have had in the wholesale side of fashion, to running my own business, to climbing the ladder in retail. I recognize I can not achieve great results without a great team. I have been led by great leaders which have helped to mold me into the leader I am today and I lead my team by example. I am customer experience obsessed always striving to create a memorable shopping experience with guests. The Kierland location is in the top 10% of stores with highest repeat customers and top conversion for the company. My love for fashion is the key driver for my success in the industry!

Overview

38
38
years of professional experience

Work History

Store Manager

Michael Kors Retail Stores
Scottsdale, AZ
03.2023 - Current
  • Set customer service standards and ensured staff compliance.
  • Utilized company tools and implemented an outreach initiative to boost client sales effectively.
  • Managed and executed promotional events to enhance brand exposure.
  • Recruited new talent, providing training and development.
  • Created optimized weekly work schedules for associates to maximize performance during peak traffic periods
  • Managed Visual display of product by executing company-provided floor set documents, ensuring company visual standards store signage and displays are well-maintained.
  • Enforced store cleanliness and personal appearance standards among associates.

Assistant Store Manager

Michael Kors Retail Stores
SCOTTSDALE, AZ
09.2020 - 03.2023
  • Demonstrated strong leadership skills in the role of Assistant Store Manager at Scottsdale Fashion Square.
  • Graduated form Company Leadership Development Program.
  • Displayed strong leadership capabilities by effectively utilizing available company tools to coach, train, and develop Sales Associates and Sales Supervisors.
  • Emphasized a positive, fun, and supportive work environment amongst the team.
  • Strong Service Leader focus- driving results daily while creating an elevated customer experience using "Experience Michael" techniques.
  • Successfully offered customers a full range of head-to-toe fashion options, showcasing expertise in styling and selling across multiple categories.
  • Achieved goals by effectively assigning operational tasks based on team strengths, optimizing floor coverage and service levels.
  • Experienced Brand Ambassador in Scottsdale for one year, enhancing Kors Connect penetration and Clienteling sales results.
  • Efficiently supported Talent and Operations Ambassador positions.

FT Sales Supervisor

Michael Kors Retail Stores
Valencia, CA
10.2015 - 09.2020
  • Sales Supervisor leadership role, Valencia, CA.
  • Worked closely with Store Manager to support and execute tasks, as well as collaborate on ideas and strategies for business operations and team management.
  • Demonstrated leadership by setting an example and providing feedback to store associates.
  • Implemented proactive client outreach strategies to drive traffic into the store resulting in 30%-40% of personal sales.

Owner/Partner & Office Manager

Great Improvements, Inc
Valencia, CA
01.2001 - 10.2015
  • Developed business and marketing plans and prepared monthly financial reports.
  • Supported sales, marketing and design through creative collaborating with business partner.
  • Worked on Quickbooks for all financial aspects of the business.
  • Processed company payroll through ADP.
  • Reconciled all bank and credit card accounts, negotiated renewals for liability and workers compensation insurance and provided information for annual audits.
  • Assisted in startup and opening of business and provided business development, creation of operational procedures and workflow planning.

President

CJ Julien, INC
Los Angeles, CA
06.1998 - 06.2000
  • Worked as exclusive independent sales representative for the Esprit de Corp Kids division.
  • Sold and serviced all specialty retail Kids stores for the West Coast.
  • Attended all major trade shows for the West Coast including Los Angeles, Seattle, Denver and Dallas.
  • Performed equal responsibilities as a corporate account manager.

Key Account Sales Executive

Esprit de Corp
City of Los Angeles, CA
07.1989 - 09.1998
  • Performed inside sales to all West Coast department and specialty stores; maintained exclusive contact with Buyers.
  • Presented new seasonal line collections, recommended and assisted in order writing and distribution/allocation of product.
  • Attended all major trade shows for the West Coast as well as New York and Dallas.
  • Interacted closely with Merchandise Managers and other upper management personnel on product development and production factors.
  • Helped company achieve annual growth with personal account volume at $5 million.

Key Accounts Sales Executive / Store Merchandiser

Guess? Jeans
Los Angeles, CA
11.1986 - 07.1989
  • Conducted inside sales to manage West Coast major department/specialty store operations and buying offices.
  • Regularly monitored local department stores to guarantee optimal product presentation and adequate inventory; compiled data for sales tracking.
  • Attended weekly meetings: communicated extensively with President Georges Marciano, furnishing written reports and visual aids of product performance and merchandising standards.
  • Conducted product knowledge and training seminars in major department stores in-store personnel.

Education

Associate of Arts - Merchandising And Marketing

Fashion Institute of Design & Merchandising
Los Angeles, CA
06.1986

General Studies

Cal State University, Northridge
Northridge, CA
1984

Skills

  • Creative and Innovative
  • Friendly and Positive
  • Strategic Thinker
  • Sales Professional
  • Team-oriented
  • Customer Retention
  • Sound Judgment
  • Store Operations/Inventory Management
  • Strong Communication Skills
  • Store Merchandising
  • Strategic Scheduling
  • Talent Recruitment
  • Retail Inventory Management
  • Sales Coaching and Clienteling

Languages

Some Spanish
Limited

Hobbies

  • Fitness
  • Fashion
  • Yoga
  • Hiking & Biking
  • Nutrition & Cooking
  • Travel
  • Home Design & Architecture
  • Sports

Community Volunteering

  • Member of PTA (Parent Teacher Association) Art Appreciation head.
  • Participated in my kids classrooms as a Room Mom, classroom and event volunteer and coordinator throughout my kids primary school years.
  • Team Mom for multiple sports teams my children participated in from early childhood up until their High School Varsity Football careers.
  • Coordinated and scheduled events for the teams, and High School liaison between parents and Varsity Head Coach.

Timeline

Store Manager

Michael Kors Retail Stores
03.2023 - Current

Assistant Store Manager

Michael Kors Retail Stores
09.2020 - 03.2023

FT Sales Supervisor

Michael Kors Retail Stores
10.2015 - 09.2020

Owner/Partner & Office Manager

Great Improvements, Inc
01.2001 - 10.2015

President

CJ Julien, INC
06.1998 - 06.2000

Key Account Sales Executive

Esprit de Corp
07.1989 - 09.1998

Key Accounts Sales Executive / Store Merchandiser

Guess? Jeans
11.1986 - 07.1989

Associate of Arts - Merchandising And Marketing

Fashion Institute of Design & Merchandising

General Studies

Cal State University, Northridge

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