Multidisciplinary leader who led initiatives improving outcomes and experiences, developed engagement processes, led diversified teams, and drove strategic growth and development. Expertise in operations, performance improvement, change management, budgeting/financial management, labor relations, strategic planning, emergency response, project management, policy and protocol development, and external relations.
Overview
10
10
years of professional experience
Work History
Manager of Respiratory Care
Phoenix Children’s Hospital
02.2024 - Current
Developed education platform and expanded education team to enhance operational efficiency.
Achieved cost containment by enhancing accountability for consumables management.
Implemented employee engagement models, which decreased turnover by 75 percent.
Oversaw thorough policy reviews to ensure compliance with regulations.
Led establishment of electronic billing systems to streamline billing processes.
Standardized billing practices using Medicare and AZ ACCESS CDM codes for accuracy.
Manager of Respiratory Care, ECMO, Pulmonary Function Lab, Vascular Access
St Joseph’s Hospital and Medical Center/Westgate Medical Center/Cancer Center
11.2021 - 02.2024
Initiated development of a new Vascular Access Team, improving patient care efficiency.
Reduced overall length of stay by twenty-five percent through implementation of quality initiatives.
Forecasted productivity models to assess and enhance workflow effectiveness.
Formulated billing strategies using CDM codes to drive reimbursement improvements.
Achieved significant cost savings through effective containment measures for consumables.
Managed an $8 million salary budget, ensuring strategic allocation of resources.
Established robust recruitment and retention strategies, lowering staff turnover by 68%.
Led multiple facilities in executing quality and safety initiatives for operational excellence.
Associate Director, Hospital Operations
Banner Thunderbird Medical Center
11.2019 - 11.2021
Achieved 20% reduction in supply costs while boosting patient experience scores by 40% through improved throughput.
Directed $3 million salary budget to meet departmental financial goals.
Served in key leadership role during COVID pandemic, guiding response strategies.
Accountable for vendor contracts and management of $1 million supply budget.
Established infection prevention protocols aligning with Joint Commission standards.
Introduced direct hire model, resulting in 30% faster onboarding of personnel.
Respiratory Therapist
Banner Thunderbird Medical Center
06.2015 - 11.2019
Additional Bedside and mid-level leadership experience.
Education
MBA - Healthcare Management
Western Governor’s University
Associates - Allied Science and Respiratory Therapy
Kaplan College
Bachelor of Science - Healthcare Administration
Grand Canyon University
Skills
Action-oriented mindset
Strategic growth initiatives
Productivity enhancement
Diversity and inclusion
Quality assurance
Project management expertise
Labor relations management
Collaborative teamwork
Innovative solutions
Effective communication
Budget management
Cost containment strategies
Employee engagement practices
Contract management skills
Credentials
BHA, RRT-NPS
Timeline
Manager of Respiratory Care
Phoenix Children’s Hospital
02.2024 - Current
Manager of Respiratory Care, ECMO, Pulmonary Function Lab, Vascular Access
St Joseph’s Hospital and Medical Center/Westgate Medical Center/Cancer Center
11.2021 - 02.2024
Associate Director, Hospital Operations
Banner Thunderbird Medical Center
11.2019 - 11.2021
Respiratory Therapist
Banner Thunderbird Medical Center
06.2015 - 11.2019
MBA - Healthcare Management
Western Governor’s University
Associates - Allied Science and Respiratory Therapy