Cari Zu
Office Manager
Delray Beach,FL
Summary
Highly organized and results-driven office manager with over 20 years of experience in office operations, customer service, business development, and leadership. Successfully manages day-to-day administrative functions, optimizes workflows, and oversees financial and logistical operations. Skilled at problem-solving in high-pressure environments, fostering client relationships, and implementing process improvements to drive operational efficiency. Demonstrated track record in leading teams, managing multiple projects, and contributing to business growth through strategic planning and excellent communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
AHS / SSC
Boca Raton, FL
01.2022 - Current
- Lead daily office operations, ensuring smooth coordination across teams and a productive work environment for all staff members
- Serve as the primary point of contact for customer service inquiries, effectively resolving issues and ensuring customer satisfaction
- Manage all aspects of bookkeeping, including financial record keeping, budget monitoring, and ensuring compliance with financial policies
- Oversee supply chain management, ensuring timely ordering of office materials and efficient inventory control to support ongoing operations
- Build and maintain positive client relationships, ensuring high retention rates and fostering new business opportunities
- Troubleshoot operational challenges, utilizing problem-solving skills to manage high-pressure situations effectively
- Coordinate and schedule work crews, optimizing resource allocation and managing logistics to ensure on-time product deliveries
- Monitor project budgets, track job costs, and provide detailed reports to management, ensuring alignment with financial goals and expectations
Business Development Executive
Sculpt Body Lounge
West Palm Beach, USA
01.2018 - 06.2022
- Provided consultative support to new locations, advising on business strategies, marketing initiatives, and brand positioning
- Conducted market research and recommended innovative products and equipment to enhance service offerings and attract new clients
- Established and nurtured long-term relationships with stakeholders, boosting customer satisfaction and driving business growth
- Contributed to the development of operational processes to streamline business expansion and optimize resource allocation
Office Manager
Aldora Aluminum and Glass Products
Coral Springs, FL
01.2021 - 01.2022
- Directed daily administrative operations, implementing strategies to streamline office processes and improve productivity
- Coordinated interdepartmental communication to support smooth project flow and collaboration across teams
- Developed and enforced office procedures to optimize efficiency and reduce operational costs
- Managed inventory systems and supply ordering, ensuring consistent availability of materials for production
- Supported financial operations, including expense tracking and invoice processing, ensuring timely and accurate financial reporting
Co-Owner / Owner
Accordion Hurricane Shutters
Boca Raton, FL
01.2009 - 11.2020
- Co-owned and later solely operated a successful business specializing in hurricane protection solutions
- Managed the entire operational scope, including sales, customer service, and vendor relations
- Led all aspects of business operations, including overseeing staff, inventory management, and marketing strategies
- Implemented and executed strategic marketing campaigns that resulted in increased sales, customer retention, and overall market presence
- Managed financial aspects of the business, including budgeting, tracking expenses, and maximizing profitability
- Developed strong relationships with clients, building a loyal customer base and ensuring high levels of satisfaction
- Trained, supervised, and mentored staff to ensure high-quality customer service and efficient operations
Education
[Degree or Certification] -
[University Name]
[City], [State]Skills
- CLIENT RELATIONS & CUSTOMER SERVICE
- SALES & OPERATIONS MANAGEMENT
- EXECUTIVE SUPPORT & PROJECT COORDINATION
- EVENT COORDINATION & MARKETING
- COMMUNICATION & NEGOTIATION
- PROBLEM-SOLVING & ADAPTABILITY
- OFFICE MANAGEMENT
- FINANCIAL MANAGEMENT
- BUSINESS DEVELOPMENT
- LEADERSHIP & STAFF MANAGEMENT
- MICROSOFT OFFICE SUITE (EXCEL, WORD, POWERPOINT, OUTLOOK)
- QUICKBOOKS OR SIMILAR ACCOUNTING SOFTWARE
- INVENTORY MANAGEMENT SYSTEMS
- CRM SOFTWARE (SALESFORCE, HUBSPOT, ETC)
Certification
Notary Public
Timeline
Office Manager
AHS / SSC
01.2022 - Current
Office Manager
Aldora Aluminum and Glass Products
01.2021 - 01.2022
Business Development Executive
Sculpt Body Lounge
01.2018 - 06.2022
Co-Owner / Owner
Accordion Hurricane Shutters
01.2009 - 11.2020
[Degree or Certification] -
[University Name]
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