Caria Hawkins

plan and monitor residents activities and programs.

I promote and mentor an variety of social and economic backgrounds. I typically set budget and organize events to ensure student events are held in accordance with standards and policies. Residents are taught life skills and communication skills.

• Is responsible for optimizing customer satisfaction by transporting and delivering goods, merchandise, and/or other items in a safe and timely manner
• His/her job description entails picking up, transporting, and dropping off packages and small shipments within a local region or urban area
• Receive and answer emergency and non-emergency calls.
• Record all the calls.
• Proactively address problems and suggest solutions.
• Receive and dispatch orders.
• Assess situation and prioritize calls.
• Oversee the route of field units and track delivery status of products

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers' needs, clarify information, research every issue
• I defined strategies and goals as outlined in their plan by Division of Developmental Disabilities .Reviewed key areas of growth to ensure well-rounded approach to goal performance