Microsoft Word
Carianne Lewandowski
Barista
13 Ormont Lane,NJ
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to learn and to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
46
46
College Credits Completed
1
1
Language
Work History
Barista
Starbucks
Staten Island, NY
09.2019 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Complied with standards for merchandising, stocking and storing product.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils and seating areas daily.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Head Cashier/Cashier/Coffee Barista
Stop & Shop
Staten Island, NY
10.2015 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Picker
Amazon Fulfillment Center
Staten Island, NY
11.2018 - 08.2019
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained 330-400 unit per hour rate during 12-hour work shift.
Education
Associate of Science - Human Development, Psychology
SUNY Empire State College
Staten Island, NY 10.2017 - Current
Skills
Beverage preparation
Exceptional customer service
Coffee machinery
Opening and closing duties
Professional demeanor
Cash Handling
Store opening/closing procedures
Drawer management
Customer assistance
Software
Excel
PowerPoint
Timeline
Barista
Starbucks
09.2019 - Current
Picker
Amazon Fulfillment Center
11.2018 - 08.2019
Associate of Science - Human Development, Psychology
SUNY Empire State College
10.2017 - Current
Head Cashier/Cashier/Coffee Barista
Stop & Shop
10.2015 - 06.2021