Summary
Overview
Work History
Education
Skills
Websites
Affiliations
KEY ACHIEVEMENTS
Timeline
Generic

Carie Ackerman

Dallas,TX

Summary

Experienced retail marketing director specializing in driving sales growth and customer loyalty through integrated digital and traditional strategies. Expert in managing large-scale media budgets and agency/vendor partnerships, with a track record of exceeding target ROI's by optimizing promotions, incentive programs, and digital marketing. Strong leadership in agency management and collaboration, content strategy, and sales operations to increase market share and operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Director, Channel Marketing

Samsung Electronics
10.2022 - Current
  • Lead a team of 3 marketing managers supporting GTM and promo marketing initiatives across Retailers
  • Deliver digital tools to enhance the consumer path-to-purchase, driving sell-out and increasing market share on Retailer websites through optimized content management
  • Refine digital and in-store content strategies by leveraging consumer path-to-purchase insights and testing
  • Responsible for providing all digital content for 100+ SKUS PDP creation and eStore portals annually
  • Lead marketing support for Emerging Channels and new growth opportunities (QVC/HSN, Crate & Barrel, Ashley's, Home Depot)
  • Collaborate with cross-functional teams, including Channel sales and ATL CRM, to leverage CRM and social media campaigns, enhancing digital Co-marketing alignment with overall business objectives to drive sales
  • Lead creative agency, sales and vendor teams to ensure PDP/digital marketing content consistency across retailer websites and paid media

Director, Channel Marketing

Samsung Electronics
01.2020 - 09.2022
  • Directed comprehensive growth initiatives for $1 billion annual mobile product portfolio on Amazon, focusing on SEO, programmatic advertising, OTT, audio, live commerce, and content management.
  • Directed $35M paid media strategy & execution resulting in YOY increases: 112% Organic SOV, 117% Ordered Rev, optimizing A/B testing and multivariate ad testing to maximize campaign effectiveness
  • Directed cross-category and agency teams in strategic planning and execution of inaugural Samsung Week on Amazon, surpassing sales targets by 30%.
  • Led digital marketing efforts across web, email, and paid media, driving a 30% YOY sales increase on Amazon.com by leveraging data-driven insights, sales partnership and innovative campaign strategies
  • Created and curated a Samsung Mobile Brand Store on Amazon.com, generating over $20M revenue
  • Led HQ/Global initiative for inaugural paid media Amazon ad campaign, achieving 40:1 RoAS, thus secured annual incremental HQ funding $3-5M
  • Drove sell-out with partnership activations for The Ellen Show “12 Days of Giveaways”, Amazon Health Tour and Treasure Truck mobile events
  • Piloted implementation of Amazon Transparency to help ensure product listing accuracy and authenticity (Now global best practice across MX and HE LOBs)

Sr. Manager, Mobile Phones Marketing

Samsung Electronics
06.2018 - 12.2019
  • Led marketing initiatives for Unlocked phones across National Retail accounts
  • Piloted visual merchandising installations and rep training programs in national retailer locations (end cap displays, shelf tags)
  • Developed App based Trade-in platform and other promotions to support new product launches and offers
  • Onboarded new agency partner and tested digital media effectiveness/performance with Amazon listings
  • Led HQ/Global initiative for inaugural paid media Amazon ad campaign, achieving 40:1 ROAS, thus secured annual incremental HQ funding $3-5M

Marketing Manager, National Promotions

Samsung Electronics
03.2015 - 06.2018
  • Operationalized promotions for carriers & retailers to grow brand presence, device sell-through & ROI
  • Increased pre-order demand sales by 25% in Q1/2017 by establishing a new POP strategy across 20,000 retail locations
  • Drove record sell-through of 1.5M Gear VR units and TVs in launch promotions via cross-functional partnerships
  • Led business planning for $30M+ annual budget - promotions, creative & customer service vendor activity
  • Directed development and implementation of rep incentive portal and programs to enhance engagement and participation rates by 30%

Marketing Manager, InCircle and Private Label Credit and Gift Cards

Neiman Marcus Group
09.2007 - 03.2015
  • Managed all aspects of marketing operations for InCircle loyalty and Neiman Marcus private label credit card programs, supervising one direct report.
  • Built annual strategic marketing plans including: x-functional system enhancements, Training, Branding, Email, in-store POP and DTC mail
  • Conducted continuous data analysis to formulate monthly customer acquisition strategies.
  • Led strategic redesign of the InCircle program (consultants frog design) in order to increase customer engagement and reduce spend
  • Led the design and execution of a robust sales associate training program (vendor MarketBridge), resulting in a 30% comprehension increase and increased PLCC penetration
  • Delivered monthly InCircle marketing performance updates to CMO, CFO and Capital One leadership
  • Designed and implemented corporate gift card pricing strategy to expand client base and drive sales growth (+46%/$20M)

Additional Professional Experience

Various

Sam’s Wines & Spirits (2004 – 2007) – Marketing Director

DDB Chicago (2000 – 2003) – Account Supervisor (Chicago Bears, Cardinal Health, Van Kampen Investments, Land’s End)

The Richards Group (1996 – 2000) – Account Executive, Sr. Account Executive (Compass Bank, AIM Mutual Funds, American Standard, The Staubach Company, Golden Corral, MD Anderson)

Haggar Clothing (1994 – 1996) – Advertising Coordinator

TBWA/Chiat-Day (1992 – 1994) – Intern, Asst Media Planner, Asst Account Executive (Nissan Automotive)

Education

Bachelor of Arts - Communications

Southern Methodist University
Dallas, TX

Skills

  • Team-oriented approach
  • Strong organizational skills
  • Adaptable to change
  • Trustworthy and diligent
  • Analytical reasoning
  • Decision-making
  • Problem resolution
  • Relationship building
  • Strategic planning
  • Clear communication skills
  • People management

Affiliations

  • Neiman Marcus Marketing and Creative ‘Associate of the Month’
  • Dale Carnegie, Effective Communications
  • Chicago Marathon Finisher

KEY ACHIEVEMENTS

  • Boosted Organic Voice: Increased organic share of voice by 112% year over year
  • Surpassed Sales Goals: Exceeded sales targets by 30% during inaugural Samsung Week on Amazon
  • Directed Media Strategy: Managed $35 million media strategy for Samsung on Amazon
  • Maximized Ad Return: Achieved a 40:1 return on ad spend for paid media

Timeline

Director, Channel Marketing

Samsung Electronics
10.2022 - Current

Director, Channel Marketing

Samsung Electronics
01.2020 - 09.2022

Sr. Manager, Mobile Phones Marketing

Samsung Electronics
06.2018 - 12.2019

Marketing Manager, National Promotions

Samsung Electronics
03.2015 - 06.2018

Marketing Manager, InCircle and Private Label Credit and Gift Cards

Neiman Marcus Group
09.2007 - 03.2015

Additional Professional Experience

Various

Bachelor of Arts - Communications

Southern Methodist University