Results oriented and dependable Administrative Director offering 20 years of experience with the Foundation of FirstHealth in developing and implementing philanthropy strategy to meet the needs of the community and the health care system. Highly organized, detail-oriented leader. Skilled in directing high-performing teams to meet goals to advance the philanthropic support of the Foundation. Success implementing systems to increase organizational functionality and efficiency. Focused, yet flexible, to accommodate changing needs. Excellent communication and interpersonal skills. Resident of Moore County since 1997 entrenched in the local community. Passionate about managing daily operations that support health care philanthropy and the growth of the Foundation team.
Clara McLean House
- Oversee and manage team for daily operations, support services, volunteers and fundraising for the Clara McLean House
- Create and develop ongoing strategies for donor and community navigation.
- Implemented employee satisfaction and engagement activities through the Clara McLean House staff
- Oversee and strategize volunteers to include House Volunteers, Garden Volunteers at the Healing Garden, Hospice Garden and Cancer Center, and Cancer Ambassadors at the Cancer Center.
FirstFutures
- Leading the Foundation operations for FirstFutures Sponsorships and the scholarship management process collaborating with gift officers for donor stewardship.
- Work daily with FirstFutures director to build and grow relationships with local community colleges and local school staff in five county region to build the pipeline of students towards future employment with FirstHealth.
Regional Relationships
Montgomery
o Build and maintain relationships with FH Montgomery Foundation Network members
o Created, developed and implemented annual fundraising events for community since 2001 - raising more than $____________________ to support community programs to benefit the health of the community.
o Manage on-going education programming to support community outreach
o Work closely with Network leadership to support community relationships and develop communications and marketing strategies
Richmond
o Build and maintain relationships with FH Richmond Memorial Hospital Foundation Network members since 2005
o Manage on-going education programming to support community outreach
o Work closely with Network leadership to support community relationships and develop communications and marketing strategies
Foundation Operations
- Oversee and manage teams for daily financial reporting and gift posting, gift acknowledgment and stewardship, financial and donor reporting
- Liaison with Corporate Finance department for monthly financials, fund tracking, corporate payback, and audit management with outside auditors. Work with Foundation president and SEI for investment portfolio oversight.
- Oversee production of reports to Senior Leadership and Board on progress to goals.
- Responsible for capital and operating budgets for the Foundation and Clara McLean House
- Work directly with Principal Gifts and Planned Giving officers. Develop and implement strategies for cultivating planned giving relationships with new and existing donors and prospects. Through data analytics, provide a pipeline of prospects from the Foundation database to both gift officers.
FirstHealth Hospice Foundation
- Developed and maintained relationship with FirstHealth Hospice Foundation Network members.
- Administered ongoing Network development and quarterly meetings (2004 – 2022)
- Increased Pottery Auction fundraiser by 100% in 2004-5. Planned and implemented event for 15 years directing and coordinating with community volunteers, raising $_____________ to support FirstHealth Hospice Operations
- Increased revenues for annual Light up a Life Program over 200% utilizing creative engagement through luminaria program and direct mail. Average revenue over past five years - $_______________-
- Directed and oversight for design and creation of Hospice Gardens. Developed volunteer team to manage gardens.
Stepping Stones Campaign
- Implemented Stepping Stones communication and community relationship building during campaign through more than 50 in-home receptions over a 10-12 months during the campaign
- Partnered with Foundation Board chair to share the history of the organization with employee base -9 to 10 months project - raising awareness and $_______________________ from FirstHealth employees for campaign
Direct Mail Fundraising
- Directed and implemented annual fundraising program between campaigns
- Implemented Stand-Up for Nursing campaign through direct mail raising over $110,000 in original matching gift campaign.
Donor Recognition and Stewardship
- Manage donor recognition projects for Stepping Stones Campaign – Heart, Hospitality, Hospice – and maintain ongoing overall recognition
Database Management
- Manage and oversee donor database. Transitioned staff through team building and training in 2016 to enhance the usage, consolidate database processes and increase overall usability of data – to increase prospect and list management
Event and Communications Management
- Worked directly with Corporate Communications on all marketing efforts; creating communications to support all events and on-going donor communications. Average of 50 events per year - fundraising and educational/prospect development
- Managed and implemented all events – fundraising, educational and relationship building with Scroll Society and other levels of Foundation donors.
- Managed departmental accounts to develop and implement marketing strategy throughout FirstHealth. Worked as lone Account Manager for 9-10 months before another one was hired.
- Established relationships with regional hospitals and clinics, building the FirstHealth brand
- Worked closely with Foundation staff to develop marketing materials for Stepping Stones Campaign before moving over to the Foundation
- Reopened Clara McLean House during Covid, transforming the operations to focus on Cancer Patients. Built Clara's team post-Covid to focus in on diverse population being served at Clara's.
- Raised $_____________________ through annual event supporting FirstHealth Hospice operations
- Successfully directed Golf Tournaments - planning and collaborating with Foundation Board members and staff, FirstHealth Leadership and community volunteers - raising net revenues of just over $500,000 for Outpatient Palliative Care in 2017 and in 2019 for CEO retirement raised $250,000 for Cancer Navigators and the Building the Dream Campaign
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