Summary
Overview
Work History
Education
Skills
Timeline
Executive Education And Courses
Science Courses
Notables And Recent Awards
Board Memberships
Professional Competencies
References
Notables And Awards
Board Memberships
Executive Education And Courses
Professional Competencies
References
Generic

Carie Pierce

Denver,CO

Summary

Dynamic, results-driven executive specializing in revitalizing and rethinking businesses amid evolving market landscapes. Extensive healthcare expertise spanning biopharmaceuticals, medical devices, cellular technology, and diagnostics. A track record of surpassing revenue and margin goals, cultivating strategic partnerships, and spearheading operational excellence. Recognized for adept communication, relationship building, and visionary leadership skills. A versatile team player, adept at quickly integrating into a role and making immediate impact.

Overview

21
21
years of professional experience

Work History

SVP, Global Head of Growth

Drug Information Association (DIA)
06.2023 - Current
  • Spearheaded long-term strategic planning alongside executive leadership team and board of directors, fortifying the company’s foundation for enduring success
  • Developed growth strategy leading to product innovation initiatives, fostering cross-functional collaboration to tackle intricate business challenges, resulting in expanded revenue streams
  • Founded a global strategic marketing division, dedicated to elevating brand visibility, cultivating thought leadership, and enhancing customer engagement channels
  • Led a transformative global value proposition framework project, pinpointing market strengths, identifying gaps, and addressing unmet needs across a diverse portfolio and stakeholder group that includes regulators, patients, biopharmaceutical companies, CRO’s, and academia.

Sr. Dir, Head of Donor Screening Business Unit

QuidelOrtho & OrthoClinical Diagnostics
07.2021 - 05.2023
  • Recruited to reinvigorate and rejuvenate a struggling business unit slated for market exit, delivering pivotal leadership to safeguard existing operations while spearheading the launch of novel technology
  • Oversaw the P&L for the division, encompassing sales, marketing, operations, and distribution while leading development of the 3 year strategic plan for the division
  • Let high-stakes negotiations and cultivated strategic alliances, shaping market strategies, and driving business growth within Donor Screening sector
  • Served as vital conduit between customer segments and internal development teams, orchestrating KOL panels and collaborating closely with R&D and global marketing counterparts to drive future innovation
  • Re-negotiation of 2 critical contracts, retaining over $100M in annual sales that incentivized the adoption of future product offerings
  • Pioneered a mentorship curriculum as a pilot employee retention program, fostering a culture of growth and development, while also ensuring stable customer support during a complicated corporate acquisition
  • Achieved remarkable results, driving a $22M increase in margin and surpassing annual targets by 6% in a stagnant market environment, leveraging contract compliance and innovative deal structures to optimize profitability
  • Held a seat on the North America Leadership Team, reporting to President of America's, contributing strategic insights and shaping organizational direction.

Senior Advisory Consultant

HealthAware
01.2018 - 12.2021
  • Co-developed new application of existing HealthAware software that was retooled for blood donation recruitment, gamification, and donor continuity
  • Facilitated customer needs assessments and stakeholder introductions
  • Technology resulted in increased donor frequency and total number of donations, while decreasing recruitment costs.

Global Business Leader, Pharmaceutical Solutions

Terumo BCT
02.2020 - 07.2021
  • Orchestrated commercial operations (GM) for IV solution business, including TBCT’s own solutions and CMO solutions
  • Directed all facets of commercial activity, including pricing, sales initiatives, budget/margin oversight, executive communications, product development roadmap, and financial reporting
  • Led comprehensive restructuring efforts to optimize team composition and enhance business efficiency and effectiveness
  • Spearheaded business stabilization amidst challenges posed by Covid and Brexit, strategically exiting non-core segments, prioritizing commercial focus, and stabilizing customer relationships
  • Commercial leader for a high-impact CMO drug development project, driving factory expansion for a top 10 Pharma company, with the potential to triple CMO business and generate $50M+ in new revenue annually upon completion
  • Negotiated critical agreements including LOIs, capital repayment terms, product pricing, and commercial/development contracts, ensuring favorable terms and fostering sustainable partnerships
  • Implemented realignment initiatives for factory resources and leadership roles, ensuring alignment with future project needs and talent optimization
  • Streamlined key processes to align with global business standards, including Quarterly Business Reviews (QBRs), contracting procedures, forecasting methodologies, and customer engagement strategies.

Director, National Accounts, North America

Terumo BCT
01.2019 - 02.2020
  • Directed senior sales team overseeing North America Strategic Accounts, managing $200M+ annual revenue across 3 business units
  • Accountable for revenue and margin delivery, including negotiation of major multi-year contracts
  • Contributed as a member of the North America Leadership Team, reporting directly to the Vice President of North America Sales
  • Collaborated cross-functionally to meet customer and corporate expectations, prioritizing customer satisfaction and service
  • Managed key accounts such as Vitalant, American Red Cross, Blood Centers of America, DaVita, Fresenius Kidney Care, Department of Defense, GPO’s, and Distributors
  • Achieved top-tier performance during significant organizational changes and team restructuring, consistently exceeding revenue expectations by 2-10% in challenging market conditions
  • Negotiated significant agreements, including a 5-year deal with Fresenius projecting $7M in additional revenue and a 7-year agreement with 15% share gain with Blood Centers of America generating $600M in revenue
  • Demonstrated expertise in crafting compelling value propositions, monetizing soft costs, delivering value, and identifying strategic partnership opportunities
  • Utilizing data and providing meaningful shared customer value, negotiated 17% premium on a product line, attracting 30 customers for immediate upgrades.

Senior National Accounts Manager, North America And Account Manager Roles

Terumo BCT
07.2003 - 01.2019
  • Variety of sales roles with increasing responsibility for territories and product lines over an 18 year career with Terumo Medical and Terumo BCT.

Education

Master of Science - Physical Therapy

Regis University
Denver, CO
12.2000

Bachelor of Science - Sports Medicine

Colorado State University
Ft. Collins, CO
12.1997

Skills

  • Strategic Leadership
  • Business Development
  • Revenue Generation
  • Mentoring & Team building
  • Budget Preparation
  • Partnership Development
  • Marketing & Communications Expertise
  • Strategic Planning
  • Executive Communication

Timeline

SVP, Global Head of Growth

Drug Information Association (DIA)
06.2023 - Current

Sr. Dir, Head of Donor Screening Business Unit

QuidelOrtho & OrthoClinical Diagnostics
07.2021 - 05.2023

Global Business Leader, Pharmaceutical Solutions

Terumo BCT
02.2020 - 07.2021

Director, National Accounts, North America

Terumo BCT
01.2019 - 02.2020

Senior Advisory Consultant

HealthAware
01.2018 - 12.2021

Senior National Accounts Manager, North America And Account Manager Roles

Terumo BCT
07.2003 - 01.2019

Master of Science - Physical Therapy

Regis University

Bachelor of Science - Sports Medicine

Colorado State University

Executive Education And Courses

  • Wharton School of Business: Finance for the non-financial executive (Feb 2020)
  • Franklin Covey: 4 Essential Roles of Leadership Workshop (CY 20-21 Ongoing program)
  • Mobus Creative Negotiation Workshop
  • Miller Heiman (Strategic and Conceptual selling, L.A.M.P and Negotiation Courses)
  • Challenger Sales Rep Program
  • Project Management for the "unofficial project manager"

Science Courses

  • Gross Anatomy (including dissection)
  • Neuroanatomy (including dissection)
  • Human Physiology
  • Biomechanics
  • Kinesiology
  • Advanced Chemistry
  • Physics
  • Biology

Notables And Recent Awards

  • Presidents Club Winner
  • Sales Manager of the Year (2014, 2017)
  • Bob Cole Customer Service Excellence Award Nomination (2014, 2016)
  • Sales Stand Out Award (2014)

Board Memberships

  • Treasurer, Foundation for America's Blood Centers (2016 to 2020)
  • Co-Founder, My Ride to Work Foundation: in partnership with Tesla (2019)

Professional Competencies

  • Relationship/partnership development
  • Manages complexity & ambiguity
  • Strategic mindset
  • Strong financial acumen
  • Emotional intelligence
  • Extensive contract/deal negotiation experience
  • Hands on leadership
  • Team development and engagement
  • Organizational agility

References

References Available Upon Request

Notables And Awards

  • Presidents Club Winner 2019
  • Sales Manager of the Year (2014, 2017)
  • Bob Cole Customer Service Excellence Award Nomination (2014, 2016)
  • Sales Stand Out Award (2014)

Board Memberships

Treasurer, Foundation for America's Blood Centers (2016 to 2020)

Executive Education And Courses

  • Wharton School of Business: Finance for the non-financial executive
  • Franklin Covey: 4 Essential Roles of Leadership Workshop
  • Mobus Creative Negotiation Workshop
  • Miller Heiman (Strategic and Conceptual selling, L.A.M.P and Negotiation Courses)
  • Challenger Sales Rep Program
  • Project Management for the "unofficial project manager"

Professional Competencies

  • Relationship/partnership development
  • Manages complexity & ambiguity
  • Strategic mindset
  • Strong financial acumen
  • Emotional intelligence
  • Extensive contract/deal negotiation experience
  • Hands on leadership
  • Team development and engagement
  • Organizational agility

References

References Available Upon Request

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Carie Pierce