Carie Warner
Bedford
Summary
Dynamic Office Manager with proven expertise at Coleman American Allied Van Lines, excelling in team coordination and customer relationship management. Enhanced operational efficiency through effective policy implementation and meticulous inventory control. Recognized for exceptional problem-solving skills and attention to detail, driving improved workflow and client satisfaction.
Overview
5
5
years of professional experience
Work History
Office Manager
Coleman American Allied Van Lines
Plano
01.2010 - 03.2015
- Daily interaction with customers
- Kept track of 4 salesmen calendars/appointments
- Spoke with drivers/dispatchers daily concerning shipments
- Small amount of accounting on rating shipments
- Weekly contractor payroll to submit to corporate
- Daily billing of shipments whether COD or Military
- Daily interaction with Operations/Dispatch concerning all upcoming moves
- Coordinated office operations to enhance workflow and efficiency.
- Managed scheduling for staff meetings and appointments.
- Oversaw supply inventory and procurement processes.
- Developed office policies and procedures for better functionality.
- Facilitated communication between departments to streamline projects.
- Trained new employees on office protocols and systems.
- Supported financial tasks such as budgeting and invoice processing.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails and routed mail.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
High School Diploma -
Irving High School
Irving06-1991
Skills
- Microsoft Office
- Office administration
- Calendar management
- Word
- Excel
- Power Point
- Customer relationship management
- Team coordination
- Effective communication
- Problem solving
- Attention to detail
- Employee training
- Conflict resolution
- Office management
- Data entry
- Policy implementation
- Inventory control
- Administrative support
Timeline
Office Manager
Coleman American Allied Van Lines
01.2010 - 03.2015
High School Diploma -
Irving High School
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