Cariel Christman
Tiro,OH
Summary
Motivated and personable healthcare professional with a successful track record in ensuring excellent quality care. Demonstrated ability to quickly master job training and effectively communicate with professionals and non-professionals at all levels. Experienced in handling sensitive and confidential records, consistently producing accurate and timely work while adhering to stringent State of Ohio guidelines. Knowledgeable of Ohio Home Care Waiver rules and state requirements. Thrives in deadline-driven environments and excels as a team player. Seeking the Clinical Manager position to continue showcasing service, communication, leadership, and management skills.
Overview
23
23
years of professional experience
Work History
Clinical Supervisor
CARESTAR
06.2013 - Current
- Prepare complex reports for care organizations, Ohio Department of Medicaid, contract requirements and CareStar policies
- Provide coordination between tasks, including assigning newly enrolled individuals to Case Managers, while also monitoring budget constraints
- Facilitate hiring of qualified Case Managers by interview applicants and making recommendations for employment.
- Lead and directed team of up to 12 clinical personnel and support staff.
- Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
- Monitored, analyzed, and corrected staff performance and worked with Clinical Manager to raise standards of practice.
- Conduct team meetings for updates on policy and procedures, new rules and/or compliance requirements and staff education
- Monitor and evaluate the performance of Case Managers, including review for accuracy, completeness and adherence to rules and timelines
- Manage calls from the general and professional public for general information, referral services and conflict resolution
- Participate in the utilization review of prior authorizations
- Review of assessments and service plan development
- Assisted with the development of a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Oversee the functions of the Ohio Home Care Case Manager to ensure compliance with program rules, contract requirements as well as policies and procedures
- Professional and detailed correspondence to agencies, physicians, Ohio Department of Medicaid, and Waiver individuals
Case Manager/Lead Case Manager
CARESTAR
03.2007 - 06.2013
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored consumers' progress and tracked consumer services to provide crisis interventions.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to consumers.
- Developed and implemented comprehensive case management plans to address consumer needs and goals.
- Provided crisis intervention support for consumer experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Collaborated with multidisciplinary teams to address consumer needs and formulate tailored support strategies.
Registered Nurse Supervisor/Nurse Aide Trainer
TLC HOME HEALTH OF OHIO
02.2004 - 03.2007
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Design and deliver series of classes under ODH guidelines for persons with the desire to become a state tested nursing assistant. Providing thorough education and training to ensure safe and adequate delivery of care to patient.
Charge Nurse
RIVERSIDE METHODIST HOSPITAL
02.2002 - 02.2004
- Collaborated with other healthcare professionals to provide quality patient care.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Excellent communication skills, both verbal and written.
Education
Certified Case Management -
Commission For Case Management
01.2013
Associate Degree -
North Central State College
Mansfield, Ohio01.2001
Skills
- Clinical Training
- Team Supervision
- Staff Scheduling
- Clinical assessment
- Staff Development
- Quality Assurance
- Clinical Instruction
- Staff Management
- Staff education and training
- Case Management
- Documentation requirements
- Patient Care
- Process Improvements
- Performance monitoring
- Employee Performance Evaluations
Locations
- Columbus, OH, 43215
- Crestline, OH, 44827
- Mansfield, OH, 44906
Timeline
Clinical Supervisor
CARESTAR
06.2013 - Current
Case Manager/Lead Case Manager
CARESTAR
03.2007 - 06.2013
Registered Nurse Supervisor/Nurse Aide Trainer
TLC HOME HEALTH OF OHIO
02.2004 - 03.2007
Charge Nurse
RIVERSIDE METHODIST HOSPITAL
02.2002 - 02.2004
Associate Degree -
North Central State College
Certified Case Management -
Commission For Case Management
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