Cariel Rentas

Oversaw and executed end-to-end social media operations with a focus on strategy, organization, and results. Led content planning, scheduling, and performance tracking across multiple platforms to support business goals. Collaborated closely with stakeholders to ensure brand alignment and consistent messaging, while using insights and analytics to guide smart decisions.

• Directed content calendars and managed publishing schedules to meet campaign timelines
• Developed and implemented strategic plans to boost engagement and reach target demographics
• Led platform audits and reporting processes to identify growth opportunities and streamline operations
• Supervised creative direction and copy, ensuring all materials aligned with brand voice and standards
• Maintained detailed performance reports to support data-informed decisions across the marketing team

Provided top-tier administrative support in a fast-paced office environment. Managed daily operations with precision, including scheduling, document handling, and customer service, while maintaining a professional and welcoming atmosphere. Excelled at organizing incoming information, compiling accurate records, and ensuring seamless internal communication—all crucial skills for processing and managing data-driven reports.

• Coordinated and maintained calendars, appointments, and internal workflows
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Responded to client inquiries with professionalism and promptness
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Supported data entry, filing, and document preparation for team reports
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Led daily retail floor operations in a fast-paced, high-traffic environment, ensuring exceptional team performance, optimal customer experiences, and the achievement of hourly and daily sales goals. Held responsibility for meeting sales quotas through effective team coaching, floor activity monitoring, and maintaining store standards. Excelled in motivating associates to consistently deliver results under pressure.

• Supervised and supported a team of 10+ associates during peak traffic hours, store openings, and closings
• Accountable for meeting sales goals tied to both hourly targets and total store daily revenue
• Trained and mentored new team members on POS systems, brand messaging, and customer service excellence
• Reviewed daily reports to assess sales performance, making real-time adjustments to ensure sales goals were met
• Coordinated with management to ensure visual merchandising, stock replenishment, and promotional setups were executed seamlessly
• Acted as keyholder and point of contact during high-volume hours, overseeing all store operations and customer relations in the absence of leadership
• Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.