Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Carimah Cuffie

Darby,PA

Summary

Dynamic leader and adept problem-solver with a proven track record at Giant Food Stores. Excelled in crew leadership and customer service, enhancing team performance and customer satisfaction. Skilled in cash handling and leveraging learning agility to adapt and thrive. Achieved significant improvements in operational efficiency and customer engagement. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

5
5
years of professional experience

Work History

Security Officer

Job1USA
Philadelphia, PA
07.2024 - Current
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Provided escorts for visitors as needed throughout the facility.
  • Confirmed visitor identification prior to granting entry into the building.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Verified photo IDs and tickets to allow guests passage.

Patient Transporter

Penn Presbyterian Medical Center
Philadelphia, PA
05.2024 - Current
  • Collected patient information from nursing staff prior to transport.
  • Checked all medical documents for accuracy prior to transporting patients.
  • Provided timely transportation services for outpatients to various medical facilities.
  • Educated patients on safe transfer techniques while preparing them for transport.
  • Maintained cleanliness of transport vehicles and equipment.
  • Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
  • Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
  • Followed all safety guidelines while transporting patients in a wheelchair or bed.
  • Performed regular maintenance checks on all transport vehicles before use.

Checkout Coach

ShopRite
Drexel Hill, PA
04.2024 - 06.2024
  • Processed payments using POS systems while following proper cash-handling protocols.
  • Greeted customers, provided assistance with their purchases, and answered any questions they had.
  • Offered advice on product selection when needed.
  • Provided direction and guidance to new employees during training period.
  • Operated cash registers to process customer transactions accurately and efficiently.
  • Managed store returns in accordance with company policies and procedures.
  • Assisted in resolving customer complaints in a professional manner.
  • Encouraged customers to sign up for loyalty programs or promotional offers.

Supervisor

Giant Food Stores
Lansdowne, PA
04.2022 - 03.2024
  • The boss of cashiers and oncoming cashiers.
  • Balanced register drawers at end of each shift ensuring accuracy of funds received versus sales receipts issued.
  • Processed payments using POS systems while following proper cash-handling protocols.
  • Greeted customers, provided assistance with their purchases, and answered any questions they had.
  • Offered advice on product selection when needed.
  • Provided direction and guidance to new employees during training period.
  • Operated cash registers to process customer transactions accurately and efficiently.
  • Encouraged customers to sign up for loyalty programs or promotional offers.
  • Provided excellent customer service by being friendly, approachable, and helpful.
  • Ensured the checkout area was well stocked with necessary supplies for customers' convenience.

Crew Member

Popeyes Chicken
Philadelphia, PA
06.2020 - 12.2021
  • Checked expiration dates on all products before serving them to customers.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Informed customers about daily specials in an engaging manner.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Education

High School Diploma -

Penn Wood High School
100 Green Ave
06-2022

Associate of Science - Nursing

Delaware County Community College
Media, PA

Skills

  • Learning agility
  • Valid Driver's license
  • Self-discipline
  • Food running
  • Cash handling
  • Crew leadership
  • Customer service
  • Team contributions
  • Time management
  • Task prioritization
  • Problem-solving
  • Leadership qualities

Accomplishments

  • Distinguished honor student since highschool.

Timeline

Security Officer

Job1USA
07.2024 - Current

Patient Transporter

Penn Presbyterian Medical Center
05.2024 - Current

Checkout Coach

ShopRite
04.2024 - 06.2024

Supervisor

Giant Food Stores
04.2022 - 03.2024

Crew Member

Popeyes Chicken
06.2020 - 12.2021

High School Diploma -

Penn Wood High School

Associate of Science - Nursing

Delaware County Community College

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Carimah Cuffie