Hard working, passionate, and a people person seeking to boost customer engagement with high standards of customer service. Skilled at helping businesses grow along with a strong attention to detail.
Overview
26
26
years of professional experience
Work History
Educator /Visual Merchandiser
Lululemon
Woodbury, MN
06.2022 - Current
Completed transactions in an efficient manner while providing excellent customer service.
Calculated pricing, applied discounts and collected payments to process transactions.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Organized displays to attract customers and promote sales.
Described merchandise and explained use, operation and care.
Operated point-of-sale systems accurately to process payments from customers.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Interior Designer
Self-employed/Harmony LLC
Woodbury, MN
09.2016 - Current
Estimated material requirements and costs to present design to client for approval.
Reviewed project costs, budgets and adherence to schedules.
Implemented client needs from schematic design to construction document phase and installation.
Provided information about available color palettes and helped select colors that reflected client personality and goals.
Coordinated with contractors, architects and engineers to drive job success.
Advised clients on how best to utilize available space within their homes or businesses.
Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
Visited home sites when necessary to assess and fulfill customer needs.
Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
Managed multiple projects simultaneously while meeting tight deadlines set by clients.
Homemaker
Self-employed
Woodbury, MN
08.2006 - Current
Early Childhood Education
Raised three children to adulthood
Calm under pressure
Self motivated
Meal planning and preparation
Project Manager
Periscope
Minneapolis, Minnesota
06.1998 - 08.2002
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Modified project plans when needed to better align with organizational objectives.
Developed and maintained project plans, timelines, and budgets.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout project to completion.
Prepared cost estimates for projects of varying sizes.
Built and established strong partnerships with teams, vendors and contractors.
Provided guidance to team members regarding tasks assigned to them.
Drafted project construction schedule and updated as job progressed.
Managed multiple projects with competing deadlines simultaneously.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Education
Bachelor of Arts - Mass Communication / Graphic Design
St. Cloud State University
St. Cloud, Minnesota
05-1998
Skills
Visual Design
Customer Experience
Fashion Trends
Seasonal Displays
Retail Operations
New Display Creation
Relationship Building
Adaptability and Flexibility
Interior and Window Display Maintenance
Design Visualization
Problem-Solving
Customer Service
Visual Merchandising
Project Coordination
Interior Retail Displays
Timeline
Educator /Visual Merchandiser
Lululemon
06.2022 - Current
Interior Designer
Self-employed/Harmony LLC
09.2016 - Current
Homemaker
Self-employed
08.2006 - Current
Project Manager
Periscope
06.1998 - 08.2002
Bachelor of Arts - Mass Communication / Graphic Design