Summary
Overview
Work History
Education
Skills
Timeline
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Carin Hansen

Leavenworth,KS

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Team Associate

Walmart
Leavenworth, KS
06.2015 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Supervisor of Electronics, maintained my team to successfully help the customers in all their needs
  • Customer Service supervisor for returns and assisting the customer needs
  • Answering inbound calls

Medicaid Representative

Children’s Mercy Family Health Partners
Kansa City , MO
10.2008 - 05.2013
  • Responded to customer concerns and questions on daily basis.
  • Executed billing tasks and recorded information in company databases.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Handled account payments and provided information regarding outstanding balances.
  • Answering inbound calls verifying eligibility and checking claim status

Server/Bartender

Applebee's
Kansas City, KS
05.2003 - 10.2008
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Washington High School
Kansas City, KS
05.2003

Skills

  • Work Order Review
  • Assembly Team Supervision
  • Work Area Cleaning
  • Team Leadership and Coordination
  • Billing and Payment Processing
  • Cash Register Operations
  • POS Systems and Ordering Platforms
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Answering Customer Questions
  • Call Transfers
  • Electronic Information Systems
  • Inbound and Outbound Calling
  • Customer Service and Assistance
  • Document Conversion
  • Excellent Attention to Detail
  • Customer Information Databases
  • Directing Calls
  • Call Volume and Quality Metrics
  • Membership Inquiries and Renewals

Timeline

Team Associate

Walmart
06.2015 - Current

Medicaid Representative

Children’s Mercy Family Health Partners
10.2008 - 05.2013

Server/Bartender

Applebee's
05.2003 - 10.2008

High School Diploma -

Washington High School

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Carin Hansen