Carina Ann Colin
Summary
Customer oriented management professional with strong problem solving and teamwork skills. Processing expert knowledge in providing guest service and running a smooth shift for all co-workers. Desire to gain experience else where to broaden my knowledge in other work fields.
Overview
10
10
years of professional experience
Work History
Preoperative Service Care Technician
UAB
07.2025 - 09.2025
- Maintained a clean and organized work environment, contributing to overall safety and hygiene standards.
- Assisted with running labs, blood work, and blood to the proper areas.
- Sanitize anesthesia station and equipment.
- Decluttered hallways to ensure a clean pathway for patients, and surgical staff.
- Succor for necessary tools during surgeries when the operating staff is busy.
- Transport patients.
- Assisted with shifting, lifting, and positioning patients.
- Disinfect and sanitize each operating room assigned to the team.
Hostess
El Barriel Mexican Restaurant
07.2024 - 12.2024
- Greeted incoming guests warmly with genuine smile and eye contact.
- Informed customers of current promotions and server name for smooth transition to service staff.
- Assisted dining room staff with setting and clearing tables during high traffic periods.
- Provided servers with proper number of guests per section to avoid bottlenecking service.
- Cleaned tables, menus and dining areas in accordance with company and industry standards.
- Supported servers by escorting guests to seats, taking beverage orders, and running food.
Hospitality Shift Leader
Pei Wei
02.2016 - 07.2024
- Made the weekly schedule for employees and scheduled appropriately according to our sales, labor costs, and upcoming promotions
- Boosted team success by working well with all members and cross-training in different positions
- Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs
- Stayed on top of policy changes and promotions to better serve customers with current information
- Engaged customers and built connections using a positive, upbeat attitude
- Accepted and processed customer payments in cash, credit cards, and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Evaluated the customers' needs and provided service options to meet their requirements
- Effectively communicated with other employees and upper management to ensure complete care of customers.
Receptionist
Birchthree Swim and Racquet
04.2016 - 07.2016
- Checked in all members and guest.
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
- Handle selling of the merchandise.
Education
High School Diploma -
Hoover High School
Hoover, ALAssociate of Applied Science - Economics
Pellissippi Community College
Knoxville, TN07.2023
Skills
- Customer service
- Task prioritization
- Workflow optimization
- Detail oriented
- Marketing
- Patient care
- Problem-solving
Timeline
Preoperative Service Care Technician
UAB
07.2025 - 09.2025
Hostess
El Barriel Mexican Restaurant
07.2024 - 12.2024
Receptionist
Birchthree Swim and Racquet
04.2016 - 07.2016
Hospitality Shift Leader
Pei Wei
02.2016 - 07.2024
High School Diploma -
Hoover High School
Associate of Applied Science - Economics
Pellissippi Community College