Summary
Overview
Work History
Education
Skills
Websites
Certification
Associations
Training
Affiliations
Timeline
Generic

Carina Catalano

Seattle,WA

Summary

Talented professional with natural gift for communication, building trusted partnerships and organization. I bring 2 advanced degrees and 20+ years experience in Human Resources, Consulting, Talent Management, Employee Relations, Performance Management, Leadership Coaching, Compliance, Business, Psychology, Health Care, and Management.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Global Talent Management, Sr. Talent and Development Manager

Microsoft
Seattle, WA
01.2021 - Current
  • Partner as a business aligned talent manager in driving the talent management agenda across a portfolio of Engineering clients in the Experiences + Devices organization
  • Align talent management agenda to business and people priorities in partnership with HRBPs and the business
  • Drive business impact by understanding talent profiles, aspirations, strengths, and development areas of talent and aligning strengths to business opportunities
  • Partner with HR and identify development opportunities to accelerate growth and enable dynamic talent movement, creating value for the business and individual talent
  • Drive key efforts of the COE in partnership with talent management practice leads to develop, guide, and manage the implementation of TM programs and initiatives by identifying organizational talent needs, securing resources, communicating across stakeholders, and prioritizing
  • Build plans to integrate Microsoft cultural attributes and talent frameworks into talent practices while driving diversity, equity, and inclusion efforts across scaled talent rhythms
  • Consult as SME with internal clients on talent management solutions and best practices in the industry: develop tools and/or assessments that guide managers to make effective talent-related decisions, communicating approaches to senior leaders and stakeholders to educate, influence buy-in and implementation of solutions
  • Change management leader, evaluating business drivers to make a case for change adoption, assessing risks and benefits of changes, developing effective change management strategies, and ensure communications and readiness materials are in place to facilitate the transition of talent management programs/processes.

Principal and Founder

Financial Therapy Services, LLC
Seattle, WA
01.2009 - Current
  • Therapist, Consultant, Career Coach (carincatalano.com)
  • Integrated Consulting Services to Include Psychotherapy for Individuals, Couples, and Families, Financial and Relationship Therapy/Consulting, Crisis Intervention, Divorce/Separation Therapy, and Career/Executive Coaching & Development
  • Consult and provide services to individuals, couples, and families in connection with relationships, finances, and family, life transitions, crisis intervention, health and wellness, career changes, separation and divorce, blended family/remarriage
  • Maintain the highest level of sensitivity and confidentiality to maintain utmost integrity and trust in client relationships
  • Crisis intervention and response as mandated reporter
  • Develop and build industry niche, Financial Therapy, pioneering in the field of Marriage and Family Therapy and treating an underserved, in-need population
  • Offerings include financial and traditional therapy for couples, individuals, families, leadership coaching, consulting and therapy for shared family offices, business partners, estate and trust issues, and family businesses
  • Develop and market practice and execute plan for business development, advertising, promotions, workshop design, and managing referral sources while maintaining the highest ethical and legal standards for WA State and the AAMFT/WAMF; maintain all appropriate professional licensure, insurance, CE requirements, accounting/tax, practice management software, and client record-keeping and retention.

Sr. HRBP, Finance, GA & Legal, and Digital Content and Commercial Services

Amazon
Seattle, WA
01.2019 - 01.2021
  • Partner with senior business leaders across Finance and Digital Commerce Teams to implement HR people plans and processes to scale, identifying solutions to drive strategic business outcomes
  • Lead Senior Leadership Talent Reviews, delivering data analysis and insights for talent evaluations, promotions, rewards and identifying root causes and trends in org health to recommend appropriate recommendations
  • Leadership coaching, active listening, and consultation on organizational design, workforce strategic talent planning, succession planning, leadership development and assessment, employee relations, performance management with special focus on COVID related talent management and crisis response
  • Partner with TM to develop best practices, managing S-TEAM and org goals for retention/attrition with attention to diversity and inclusion initiatives and targeted solutions
  • Ensure compliance with applicable global, federal, state, and local regulations and knowledge of federal, state, and local regulations, ADA, and Leave of Absence laws
  • Act with empathy, integrity, respect, and support of others, handling sensitive matters with confidentiality and high judgement
  • Partner with legal, ER Teams, Leaves, Absence and Internal Disciplinary Teams to resolve workplace investigations, conflicts and Accommodations and Leaves cases, providing summaries of findings and case updates
  • Work with Immigrations teams to ensure best immigration outcomes for employees and the business.

Global Talent Management, HR Specialist III

Amazon
Seattle, WA
01.2016 - 01.2019
  • Consultant, Coach, Career Ambassador, Employee Relations, Performance Management Program Manager
  • Manage and triage high visibility performance management/employee relations cases and escalations, consulting with senior business leaders, HRBPs, Legal, and ER teams
  • Coach Amazonians and business leaders leveraging high judgement, integrity, sensitivity, empathy, active listening, and confidentiality while balancing the needs of employees, stakeholders, and the program, assessing risk across
  • Manage regional case management assignment
  • Interviewing, onboarding, training, and program hiring
  • Partner with HRBPs, Legal, Investigations, and business leaders across all businesses, cultivating relationships, building program credibility, earning trust quickly, and using a broad right-left talent management perspective to influence leaders and coach through difficult organizational and employee issues
  • Design, build, and execute deliverables for scalable global program; program and project management using metrics, anecdotal data, and stakeholder feedback to inform program iteration in a highly ambiguous environment
  • Design and Lead HR Partnership Forum, deepening relationships between the program and the HR community, providing platform for collaboration, influence, gathering feedback, and exchange of ideas
  • Lead communication and feedback initiatives, Stakeholder Q&A Sessions, HRBP Forum, and VOC experience to inform ongoing program design, iteration and deliver on key program milestones
  • Partner with team in global program launch of 52 countries, including facilitation of first global India launch, managing cross-functional teams to ensure program fidelity and congruency, managing to global cultural landscape and mapping program design with global employment, tax, and immigration laws.

Clinical Case Manager, Behavioral Health

Premera Blue Cross/Strategic Case Management/Training and Development
Seattle, WA
01.2015 - 01.2016
  • Employ an integrated behavioral health and case management model and a collaborative, relationship-based approach using non-directive, Motivational Interviewing, and coaching techniques, leveraging members’ health care providers and caregivers to assist poly-chronic/high-risk members in improving health outcomes and ensuring appropriate utilization of their health plans
  • Assess client health goals and actionable barriers to design appropriate treatment, advocating for patients and connecting them to resources, collaborating with patient providers and internal cross-functional teams, while observing highest quality NCQA and HIPAA standards for care
  • Built active and full case portfolio to 180% of department and team goals within 4 months of hire
  • Training of Case Management staff in LEAN to improve work-flows and patient outcomes
  • Motivational Interviewing trainee and mentor.

Wealth Manager, Client Services

Brighton Jones, LLC
Seattle, WA
01.2010 - 05.2011
  • Partner with clients, advisor team, and service teams in effectively managing client portfolios and accounts
  • Maintain client wealth management scorecards with timely, accurate, and relevant information, performing periodic reviews and updates to ensure highest level of client service, driving ideal client financial outcomes
  • Coaching and consulting with Lead Advisors to assist in their practices and client engagements
  • Cross-functionally collaborate with Lead Advisors, internal teams, and outside consultants regarding client’s overall asset allocation/portfolio strategy; manage ongoing client relationships and engagements, delivering results and solving complex financial issues
  • Manage all aspects of client onboarding and implementation, delegating, and coordinating all service teams and stakeholders providing comprehensive client service, exceeding client expectations.

Co-Owner

Peso’s Kitchen & Lounge
Seattle, WA
01.1998 - 01.2003
  • Partner participation in taking small business from a developing enterprise to a multimillion-dollar grossing operation in 2 years and rated as one of Seattle’s top emerging restaurant operations
  • Restaurant/concept, and menu design, manage day-to-day operations including benefits design, hiring, training, managing staff, employee relations, managing vendor relationships, and accounting/tax
  • Develop employee and management training strategies and policies, manage employee policies and benefits
  • Execution of marketing, advertising, and promotions.

Co-Founder - (volunteer)

A Safe Place for Newborns
Seattle, WA
01.1999 - 01.2002
  • Initiate grassroots, non-profit project to raise awareness in connection with mothers in crisis who abandon their, at risk, newborn children in WA State and for local Child Safe Haven laws that currently remain in effect
  • Coordinate meetings with Attorney General’s Office, Department of Social & Health Services, Washington Senators, Jeanne Kohl Wells/Mike O’Brien, and King County Attorney General office to gain exposure and build collaboration and cooperation among stakeholders; procure media coverage
  • Procure formal statement from Attorney General, assuring non-prosecution for women who safely abandon their babies in WA State that provided a platform for successful WA legislation
  • Attended bill signing in Olympia in 2002 at the invitation of Senator Jeanne Kohl Wells.

Accounting, Finance, and Tax Consulting

Deloitte & Touche (Seattle) & KPMG Peat Marwick (NY, NY)
1996 - 1999
  • U.S./Global Tax Consulting and Financial Planning assisting high net worth clients with tax and wealth management needs in Personal Financial Planning, Corporate, Estate Planning, State and Local practices
  • Consult with corporate client groups, research international tax law, analyze and design tax planning/benefit strategies to scale for expatriate executive employee assignments with complex tax consulting needs.

Education

Master of Science in Marriage and Family Therapy -

Seattle Pacific University

Master of Professional Accounting in Taxation -

University of Washington

BA, Business Administration, Concentration in Accounting -

Seattle University

Skills

  • Employee Relations
  • Performance Management
  • Talent Management
  • Stakeholder Management
  • Leadership Coaching
  • Consulting
  • Active Listening, Empathy
  • Communication
  • Organization
  • Case Management

Certification

Licensed Marriage and Family Therapist (LMFT), WA

Associations

National and WA State Associations of Marriage and Family Therapy, AAMFT, WAMFT

Training

  • Prepare & Enrich Certified
  • Lifespan Integration
  • Motivational Interviewing II
  • Chronic Care Professional

Affiliations

  • Basi Pilates Teacher Training Student
  • Health and Nutrition
  • Family and Social
  • Psychology

Timeline

Global Talent Management, Sr. Talent and Development Manager

Microsoft
01.2021 - Current

Sr. HRBP, Finance, GA & Legal, and Digital Content and Commercial Services

Amazon
01.2019 - 01.2021

Global Talent Management, HR Specialist III

Amazon
01.2016 - 01.2019

Clinical Case Manager, Behavioral Health

Premera Blue Cross/Strategic Case Management/Training and Development
01.2015 - 01.2016

Wealth Manager, Client Services

Brighton Jones, LLC
01.2010 - 05.2011

Principal and Founder

Financial Therapy Services, LLC
01.2009 - Current

Co-Founder - (volunteer)

A Safe Place for Newborns
01.1999 - 01.2002

Co-Owner

Peso’s Kitchen & Lounge
01.1998 - 01.2003

Accounting, Finance, and Tax Consulting

Deloitte & Touche (Seattle) & KPMG Peat Marwick (NY, NY)
1996 - 1999

Master of Science in Marriage and Family Therapy -

Seattle Pacific University

Master of Professional Accounting in Taxation -

University of Washington

BA, Business Administration, Concentration in Accounting -

Seattle University
Carina Catalano