Carina Gonzalez
Alamo,TX
Summary
Dedicated educator and team leader with a passion for boosting student success through thoughtful curriculum design and effective educational leadership. Experienced in various job settings, with honed skills in leadership and instruction. Possesses a strong background in customer service and instructional technology, excelling in creating engaging learning environments that enhance student experiences and operational efficiency. Proven ability to build lasting relationships with students and deliver exceptional support, contributing to overall success. Additionally, recognized for a solid record in sales, consistently surpassing targets and effectively promoting products. Achievements in both academic and service-oriented roles reflect strong organizational skills and a genuine commitment to excellence.
Overview
10
10
years of professional experience
Work History
High School Biology Teacher
PSJA ISD
08.2021 - Current
- Fostered Positive Relationships: Established positive and encouraging relationships with students, nurturing their appreciation for biology and science. Established and maintained professional relationships with staff, parents and community members.
- Customized Lesson Plans: Prepared individualized lesson plans and educational materials to tailor the biology curriculum to meet unique needs of each student.
- Developed Learning Materials: Created engaging materials for laboratory activities, homework assignments, and handouts that facilitated effective learning experiences, helping students master learning objectives.
- Evaluated Student Growth: Evaluated students' academic and social growth by maintaining appropriate records and preparing progress reports to assess their performance.
- Supported Independent Learning: Guided students in developing skills and strategies to become independent and successful learners.
- Implemented Instructional Strategies: Developed and implemented a variety of instructional strategies to address diverse needs of students, utilizing data to inform instructional decisions and personalize learning while promoting a culture of inclusion, respect, and collaboration in classrooms.
Pet Hotel Lead
Best in Show Pet Salon
08.2017 - 08.2021
- Effective Team Collaboration: Demonstrated strong skills in both independent and collaborative work, fostering a culture of cooperation and open communication within the team.
- Leadership in Project Management: Exhibited leadership by managing projects from concept to completion and initiating workplace improvement programs, while effectively delegating responsibilities to enhance service efficiency.
- Organizational Excellence: Showcased exceptional organizational and time management skills, successfully accomplishing multiple tasks within established timeframes and maintaining team priorities.
- Staff Recruitment and Development: Recruited, interviewed, and hired employees while implementing a mentoring program to promote positive engagement and professional growth among team members.
- Conflict Resolution Skills: Effectively resolved staff conflicts by actively listening to concerns and facilitating constructive dialogue, fostering a positive work environment.
- Outstanding Customer Service: Contributed to client retention by consistently delivering exceptional customer service to both clients and their pets, maintaining a professional demeanor by staying calm when addressing unhappy or angry customers.
- Efficient Inventory Management: Managed inventory effectively by ordering new supplies, maintaining optimal storage, and accurately forecasting grooming demands to ensure operational readiness.
- Adaptability During COVID-19: Navigated challenges posed by COVID-19 by adapting protocols and procedures to ensure safety of staff and clients while maintaining high-quality service delivery.
Disney Cast Member
The Disney Store
07.2014 - 10.2018
- Assisted Customers with Inquiries: Provided prompt and friendly responses to customer requests for products, services, and company information, ensuring positive shopping experiences.
- Enhanced Team Efficiency: Increased overall efficiency and performance by monitoring team member productivity and providing constructive feedback.
- Collaborated for Customer Satisfaction: Worked closely with staff members to improve customer service experience and exceed team goals, achieving high client satisfaction rates.
- Maintained Checkout Areas: Ensured clean and orderly checkout areas by mopping floors, emptying trash cans, and wiping down surfaces for a welcoming environment.
- Managed Cash Operations: Monitored cash drawers at multiple checkout stations, maintaining an adequate cash supply for smooth transactions.
- Communication and Problem-Solving: Communicated with management when customer issues escalated and actively worked to find resolutions while facilitating product sales and assisting customers with Spanish-language inquiries.
Education
Bachelor of Science - Biology
UTRGV
Edinburg, TX05.2019
Skills
- Educational leadership
- Instructional technology
- Curriculum Design
- Teamwork and Collaboration
- Customer service
- Product Knowledge
- Organization & Attention to Detail
Timeline
High School Biology Teacher
PSJA ISD
08.2021 - Current
Pet Hotel Lead
Best in Show Pet Salon
08.2017 - 08.2021
Disney Cast Member
The Disney Store
07.2014 - 10.2018
Bachelor of Science - Biology
UTRGV
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