Carina Guzman
Joliet,IL
Summary
I am ambitious and driven. Always setting goals for myself. I look for opportunities to do better and achieve greatness. I am also highly organized. I'm a people-person and like to work in a teamwork environment. Open-minded to learn and train for any position. Motivated college student to eventually became an Elementary school teacher.
Overview
5
5
years of professional experience
Work History
Surgical Dental Assistant
Chicago Dental Implants Oral And Facial Surgery
2021.11 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on pre-surgical instructions and post-surgical care.
- Monitored patient comfort and safety during dental procedures.
- Collaborate closely with doctors and other surgical staff in fast paced environment to provide immediate and excellent care for patients.
Receptionist
Derick Dermatology
2021.08 - 2021.11
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated client records.
- Assisted with onboarding new patients and securing paperwork completion.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Schedule and coordinate appointments.
Sales Advisor
Delta Sonic Car Wash
2018.07 - 2021.07
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
Education
Associate of Arts - Elementary Education
Joliet Junior College
Joliet, IL05.2024
High School Diploma -
Joliet Central High School
Joliet, IL06.2018
Skills
- Dental Staff Support
- Instrument Sterilization
- Customer Service
- Treatment Planning
- Treatment Room Preparation
- Scheduling
- Clerical Support
- Cash Handling
- Communications
- Problem-Solving
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Surgical Dental Assistant
Chicago Dental Implants Oral And Facial Surgery
2021.11 - Current
Receptionist
Derick Dermatology
2021.08 - 2021.11
Sales Advisor
Delta Sonic Car Wash
2018.07 - 2021.07
Associate of Arts - Elementary Education
Joliet Junior College
High School Diploma -
Joliet Central High School
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