Carina J. Contreras
Fort Worth,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Picker/Packer/Stower/Receive
Amazon
05.2022 - 01.2025
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates.
- Demonstrated adaptability during peak season by quickly adjusting to increased workloads and demands.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Picked and packed order items.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Lifted up to 50-pound packages and unloaded trucks
Cashier/ Customer Service
Walmart
07.2021 - 04.2022
- Operated a cash register or self-checkout machine
- Worked as a team member performing cashier duties, product assistance and cleaning
- Assisted customers with store and product complaints in both English and Spanish
- Utilized multiple times as a Spanish to english translator
- Guaranteed positive customer experiences
- Trained new employees and demonstrated several skills
- Assisted elderly/ handicapped customers with their bags into their grocery cart or even to their car
Cashier / Customer Service
JCPENNEY
09.2019 - 07.2021
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Operated a cash register
- Processed merchandise returns and exchanges
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
- Restocked the floor with merchandise and refolded any tables or shelves that needed some assistance
- Assisted customers with directions and directed them to the section of their choosing
- Assisted customers in looking for certain clothing items and sizes
Education
Associate's degree -
Tarrant County College
Fort Worth, TX07.2025
High School Diploma - Health science & Technology
Green B Trimble Technical High School
Fort Worth, TX06.2021
Skills
- Great communication skills
- Customer Service
- Bilingual
- Teamwork
- Willingness to learn
- Flexibility
- Multitasker
- Order fulfillment
- Quality control
Certification
- Patient Care Technician, National Healthcare Association, PZ5W6B3J9
- Occupational Safety and Health Administration (OSHA), Career Safe, 36702235776, 02/12/20
Languages
English
Spanish
Interests
- Music
- Playing Sports
- I enjoy helping others and giving back to the community
- Team Sports
- Drawing and Painting
Timeline
Picker/Packer/Stower/Receive
Amazon
05.2022 - 01.2025
Cashier/ Customer Service
Walmart
07.2021 - 04.2022
Cashier / Customer Service
JCPENNEY
09.2019 - 07.2021
Associate's degree -
Tarrant County College
High School Diploma - Health science & Technology
Green B Trimble Technical High School
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