Summary
Overview
Work History
Skills
Timeline
Generic

Carina Lualhati

San Francisco,CA

Summary

Dynamic delivery driver with DoorDash, recognized for exceptional customer service and safety compliance. Proven ability to manage delivery documentation and resolve conflicts effectively. Committed to timely and accurate deliveries, utilizing strong time management strategies to enhance operational efficiency. Adept at maintaining positive client relationships while ensuring satisfaction and trust.

Overview

7
7
years of professional experience

Work History

Delivery Driver

DoorDash
San Francisco, CA
01.2021 - Current
  • Followed all safety protocols while driving.
  • Ensured that the correct order was delivered to the customer.
  • Maintained cleanliness of vehicle interior and exterior.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Delivered fresh food to customers across local area.
  • Carried food in insulated bags to maintain hot or cold temperature.

Caregiver

Angela Lualhati
San Francisco, CA
04.2021 - 10.2023
  • Participated in team meetings with my siblings and other family members regarding my mother's progress, or concerns raised by family members.
  • Provided emotional support for my mother when she was experiencing depression or anxiety due to her illness or disability.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

Caregiver

In-Home Supportive Services
, CA
08.2021 - 07.2023
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Educated families about available resources for home health care services in the local community.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Coordinated transportation services for clients when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Supported bathing, dressing and personal care needs.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Laundered clothing and bedding to prevent infection.
  • Assisted clients with maintaining good personal hygiene.
  • Drove clients to doctors' appointments and social outings.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Maintained detailed records of services performed on clients.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Delivery Driver

Independent Contrator
Peninsula, CA
01.2018 - 01.2020
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Utilized GPS and maps for efficient route planning.
  • Transported and safely delivered items to prevent damage or loss.

Skills

  • Safety compliance
  • Customer service excellence
  • Delivery documentation management
  • Time management strategies
  • Effective communication
  • Conflict resolution techniques

Timeline

Caregiver

In-Home Supportive Services
08.2021 - 07.2023

Caregiver

Angela Lualhati
04.2021 - 10.2023

Delivery Driver

DoorDash
01.2021 - Current

Delivery Driver

Independent Contrator
01.2018 - 01.2020

Similar Profiles

CREATE PROFILE
Carina Lualhati