Carina Nevarez
Long Beach,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Member Service Representative 1
Orange County Credit Union
10.2024 - Current
- Assisted members with account inquiries and service requests.
- Supported members by clearly explaining product features and benefits, ensuring a positive and informed experience.
- Collaborated with team members to resolve issues efficiently, promoting teamwork and communication.
- Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial well-being.
- Supported promotional campaigns by informing members about new offerings and programs.
Sales Representative
Don Roberto Jewelers
08.2021 - 06.2023
- Managed sales transactions accurately using point-of-sale systems.
- Contributed to onboarding and training of new staff, oversaw precise handling of all client repair orders,
- Generated additional sales opportunities with cross-selling techniques, negotiated prices,term of sales, and service agreements.
- Generated additional sales opportunities with cross-selling techniques, negotiated prices, terms of sales, and service agreements.
- Identified new business opportunities through cold calling, networking, and marketing.
Booth Clerk/Customer Service Representative
Vallarta Supermarket
04.2018 - 08.2021
- Managed booth operations, ensuring efficient customer service and accurate transactions.
- Maintained accurate financial records by diligently tracking all transactions and balancing all cashier cash drawers daily.
- Assisted in training new employees, ensuring they were well-prepared for their roles as Booth Clerks.
- Organized files and completed paperwork for each service action.
- Routed incoming mail and messages to relevant personnel.
Assistant Manager
Hotdog on a Stick
05.2017 - 02.2018
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolved any supply chain issues.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Bachelor of Arts - Sociology
California State University, Long Beach
Long Beach, CA05-2025
Associate of Arts - Sociology
Allan Hancock College
Santa Maria, California, CA12-2023
Skills
- Customer service
- Account management
- Banking operations
- Staff training
- Cash handling
- Data entry accuracy
- Time management
- Bilingual
- Computer skills
- Microsoft office
- 10-key calculator
Languages
Spanish
English
Timeline
Member Service Representative 1
Orange County Credit Union
10.2024 - Current
Sales Representative
Don Roberto Jewelers
08.2021 - 06.2023
Booth Clerk/Customer Service Representative
Vallarta Supermarket
04.2018 - 08.2021
Assistant Manager
Hotdog on a Stick
05.2017 - 02.2018
Bachelor of Arts - Sociology
California State University, Long Beach
Associate of Arts - Sociology
Allan Hancock College