Summary
Overview
Work History
Education
Skills
Timeline
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Carina Pitts

Springfield,OH

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Assistant Store Supervisor

Beyer Jewelers
Springfield, Ohio
09.2022 - Current
  • I assist the Store Manager with the day to day activities to help the store run as smoothly as possible.
  • I communicate with customers in person and on the phone to assist them with their needs and wants.
  • I operate an XTool F1 laser and am in charge of the specialty designing and engraving of customers personal preferences for their jewelry needs.
  • I assist with the daily paperwork from the point of sale to the billing paperwork using the Excel and Word programs.
  • I help to maintain a clean and happy environment in the store

911 Emergency Dispatcher

Springfield City/Clark County Sheriff Office
Springfield, Ohio
09.2020 - 09.2022
  • Created incident reports detailing all pertinent information regarding each emergency call.
  • Identified priority calls based on severity of situation, urgency, or special circumstances.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Researched vehicle, wanted and missing persons information.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
  • Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
  • Received incoming calls from the public and determined the nature of the emergency.
  • Monitored multiple radio frequencies simultaneously while entering data into computer system.
  • Dispatched police officers and emergency personnel to calls for service.
  • Routed non-emergency calls to appropriate departments or agencies when applicable.
  • Attended regular trainings sessions on new systems and technologies used within the dispatch center.
  • Maintained contact with field units via radio, providing directions and assistance as needed.
  • Utilized mapping software programs to plot locations of incidents quickly and accurately.
  • Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
  • Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
  • Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
  • Acted calmly and professionally under pressure while making decisions in high stress situations.

Injured

Bureau of Workers' Compensation - State Of Ohio
Springfield, Ohio
02.2007 - 09.2020
  • During this time I was unemployed due to a work related injury that occurred at the previous employer, OSU Medical Center. I was working in Sterile Supply when lifting a surgical set and had a disc herniate. This caused excruciating pain and resulted in multiple surgical procedures and ending with a spinal fusion.

Sterile Supply Technician

OSU Medical Center
Columbus, Ohio
01.2004 - 01.2007
  • Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
  • Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels.
  • Completed documentation related to quality assurance activities such as temperature monitoring logs, autoclave cycle completion reports.
  • Stocked crash carts with appropriate medical supplies.
  • Assembled and wrapped trays of instruments for operating rooms and clinics.
  • Participated in training sessions conducted by manufacturers' representatives on new products or techniques.
  • Prepared and delivered instruments for surgery in a timely manner.
  • Sorted incompatible sets of instruments, trays and medical equipment.
  • Prepared trays, instrument packs and surgical sets.
  • Readied instruments for sterilization procedures and completed decontamination protocols.
  • Examined equipment to detect leaks, worn, or loose parts or other indications of disrepair.
  • Cleaned instruments to prepare for sterilization.
  • Purged waste from equipment by connecting equipment to water sources and flushing water through systems.
  • Packaged instruments into peel pouches and properly labeled pouches.

Engineering Assistant

Arctech Fabricating
Springfield, OH
04.1997 - 05.2002
  • Used equipment, techniques and tools for task completion.
  • Gathered and evaluated data for validity, accuracy and completeness.
  • Improved and refined methods, process steps or procedures and implemented changes.
  • Wrote and filed necessary documents to assist team leaders with efficient organization.
  • Ensured that all safety protocols were followed while working on engineering tasks.
  • Performed tasks in a program called autocad to design flat layouts for complex metal objects to be bent and welded together.
  • Clerical duties to ensure jobs were completed in a timely manner, scheduled as needed and cost efficient.
  • Ordered materials for said jobs entered into the schedule.
  • Filled in for the billing department when needed. Completed tasks such as invoicing, payroll, quickbooks, excl spreadsheets and word documents.

Education

Certificate - Surgical Technology

National School of Technology
Hialeah, FL
08-2004

Skills

  • Employee Scheduling
  • Inventory Management
  • Sales Strategies
  • Cash Management
  • Payroll Management
  • Documentation and Reporting
  • Multitasking and Organization
  • Store Opening and Closing
  • Customer Service

Timeline

Assistant Store Supervisor

Beyer Jewelers
09.2022 - Current

911 Emergency Dispatcher

Springfield City/Clark County Sheriff Office
09.2020 - 09.2022

Injured

Bureau of Workers' Compensation - State Of Ohio
02.2007 - 09.2020

Sterile Supply Technician

OSU Medical Center
01.2004 - 01.2007

Engineering Assistant

Arctech Fabricating
04.1997 - 05.2002

Certificate - Surgical Technology

National School of Technology

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Carina Pitts