Carina Salcedo
Mecca,United States
Summary
Polished Guest Services Coordinator with successful record of meeting all guest needs. Discrete and knowledgeable with adaptable approach to handling unique requests.
Overview
1
1
year of professional experience
Work History
Guest Services
AEG Presents
Indio, CA
12.2022 - Current
- Seasonal Part Time
- Helped guests with directions and information
- Flexible Position, moved whenever needed
- Led guests to correct destination while keeping them away from blocked off areas
- Helped guests access tickets
- Sold tickets
- Worked the credentials booth for working staff and guests of Coachella Fest
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
Seasonal Credentials Computer Staff
Desert Champions
Indian Wells, CA
12.2023 - 03.2024
- Made credentials for over 5000 customers
- Input new customer information into software
- Managed emails while collecting information from them
- Communicated with customers through email to help identify their role
- Helped dispense credentials while checking quality and correctness
Garden Associate
Home Depot
La Quinta, CA
11.2023 - 02.2024
- Received Homer Award on December 31st, 2023 for excellent customer service while completing assigned tasks
- Helped customers locate items throughout the store
- Stocked merchandise from overheads and backstock into their homes while maintaining a clean environment
- Manage in-person and telephone questions and requests from more than 100 customers weekly
- Served more than 80 customers daily, provided assistance in locating products, and finalized sales transactions
- Supported regular and monthly inventory process and reconciled stock levels to ensure accurate count
- Maintained in-depth knowledge of product lines to provide customer education on offerings, field inquiries, and assist customers quickly
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Overnight Stocker and Remodel Associate
Walmart
Indio, CA
07.2023 - 09.2023
- Was responsible for the stocking of multiple departments overnight which included organizing and rotating stock
- Monitored inventory and restocked items as needed
- Assisted customers with product location and store navigation
- Provided customer service and assisted customers before the stores' nightly close and after its' morning open
- Assisted with store remodel by setting up new displays and rearranging existing products
- Built and profiled new shelves that fit new model
- Followed safety procedures and protocols to ensure a safe work environment
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
Education
Desert Mirage High School
Thermal, CA05.2023
Skills
- Flexible Worker, can be moved whenever needed
- Can follow safety procedures and protocols to ensure a safe work environment
- Ability to Work Well Under Pressure
- Fast Learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Seasonal Credentials Computer Staff
Desert Champions
12.2023 - 03.2024
Garden Associate
Home Depot
11.2023 - 02.2024
Overnight Stocker and Remodel Associate
Walmart
07.2023 - 09.2023
Guest Services
AEG Presents
12.2022 - Current
Desert Mirage High School