Carina Trueba
Dacono,United States
Summary
Accomplished Senior Account Manager with a proven track record at Wesco Distribution, specializing in business development and fostering exceptional customer relations. Demonstrated success in expanding market share and mentoring junior staff, achieving sales targets through strategic upselling and cross selling. Skilled in partnership development, consistently enhancing client satisfaction and loyalty.
Overview
28
28
years of professional experience
Work History
Senior Account Manager
Locking Solutions at Wesco Distribution
04.2011 - Current
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Mentored account managers, fostering their professional growth and skills development within company
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas throughout tenure
- 2015 and 2017 Account Manager of the Year
- 2017 President's Club Winner
- 2019 and 2021 General Lock Sales Award
Account Sales Executive
Pitney Bowes
11.2007 - 01.2011
- Expanded market share by identifying new opportunities and targeting untapped markets.
- Developed customized proposals for high-value prospects, tailoring solutions according to their specific requirements.
- Utilized CRM tool for account management, opportunity tracking, task management and logging and maintained key customer data
- 1 of 2 out of 19 sales executives to achieve quota in all buckets: Net Sales, New Business, Competitive Displacements, and Solutions
- 2008: Exceeded Solutions Objective by 170%
- 2009: District Champion in Competitive Displacements- 32 new customers
- 2010: Exceeded sales order activity by 120%
Directory Advertising Sales Representative
AT&T
12.2006 - 12.2007
- Increased client portfolio by identifying potential advertisers and presenting tailored solutions.
- Developed advertising strategies for maximizing revenue and client satisfaction.
- Strengthened client relationships, addressing individual business needs effectively.
Associate Sales Representative
Johnson & Johnson Ethicon
12.2005 - 12.2006
- Boosted sales in underperforming territories by identifying gaps and implementing targeted action plans to address them.
- Organized product demonstrations or presentations tailored specifically to individual clients'' needs or concerns, showcasing product advantages effectively.
- Worked collaboratively with team members to achieve group goals and improve overall sales performance.
- Exceeded quarterly sales targets consistently by employing effective time management skills and strategic planning.
- Participated in trade shows and networking events to promote company products and generate leads.
- Grew territory by 20%
- Recipient of Top Associate Sales Representative
General Manager
Sharkey's
12.1996 - 12.2005
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maintained profit levels between 27-35% throughout tenure
Education
Bachelor of Science - Biological And Physical Sciences
Florida International University
Miami, FL08-2005
Skills
- Business development
- Partnership development
- Goals and performance
- Customer relations
Accomplishments
- Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
Languages
English
Spanish
Timeline
Senior Account Manager
Locking Solutions at Wesco Distribution
04.2011 - Current
Account Sales Executive
Pitney Bowes
11.2007 - 01.2011
Directory Advertising Sales Representative
AT&T
12.2006 - 12.2007
Associate Sales Representative
Johnson & Johnson Ethicon
12.2005 - 12.2006
General Manager
Sharkey's
12.1996 - 12.2005
Bachelor of Science - Biological And Physical Sciences
Florida International University
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