Carina Trujillo
Irvine,CA
Summary
Eight years of experience in student finances with a strong understanding of student budgets, processes, and state/federal regulations. Skilled in monitoring student financial accounts, tracking enrollment history, and reviewing discrepancies to provide excellent student support. Proficient in the Student Billing System and fluent in reading, writing, and speaking Spanish. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
8
8
years of professional experience
Work History
Financial Aid Counselor
UC Irvine
01.2022 - Current
- Managing student financial accounts
- Awarding, revising and budgeting student awards
- Manage daily/weekly reports to ensure funding is correctly allocated
- Presented orientations and presentations for students and families
- Liaison for undocumented students and the financial aid office
- Following guidelines
- Understanding state/federal guidelines to ensure compliance for student aid
- Request and verify student documentation to determine aid eligibility
- Conserved confidential information of students and parents regarding their documents and identification
Financial Aid Advisor
UC Irvine
01.2021 - 12.2022
- Providing customer service
- Assess and advise students and parents regarding all aspects of financial aid
- Managed frontline operations including, check in processes, phone assistance and email responses
- Providing assistance to Financial Aid Counselors
- Manage daily/weekly reports to determine financial aid eligibility
- Maintain communication with students regarding documentation and eligibility
Financial Aid Peer Advisor
UC Irvine
02.2017 - 03.2020
- Providing Customer Service
- Provided support and assistance to all counselors with student services
- Answered students and family’s questions regarding financial aid eligibility
Education
Bachelor of Arts - Education Sciences
University of California, Irvine
06.2020
Skills
- Budgeting knowledge
- Financial Counseling
- Policy Interpretation
- Decision-making capabilities
- Communication proficiency
- Student interviewing
- Student advisement
- Clerical skills
- Student Counseling
Language
Spanish
Professional
Timeline
Financial Aid Counselor
UC Irvine
01.2022 - Current
Financial Aid Advisor
UC Irvine
01.2021 - 12.2022
Financial Aid Peer Advisor
UC Irvine
02.2017 - 03.2020
Bachelor of Arts - Education Sciences
University of California, Irvine
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